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Enterprise Vault/Exchange queries

Posted on 2011-02-24
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Last Modified: 2012-05-11
We're running EV 7.5 with Exchange 2007 SP2 mail system. We run nightly Full backups of Exchange mailboxes. No backups of EV.

So far, works fine, but I'm a little bit confused as to what happens if I user wants a restore of their mailbox, specifically archived emails.

Let me give the following scenarios:

1. User1 has a folder named Marketing within their Mailbox. All items within this folder have been archived within EV and he has the shortcuts in Outlook. On Feb 1, he deletes the Marketing folder, including the shortcuts, accidentally. On Feb 15, he asks for his mailbox to be restored from Jan 31st (to a Recovery Storage Group) and for the Marketing folder to be copied back to his live mailbox.

Now, with purely Exchange items, this is not an issue. But given that the Marketing folder contains only EV shortcuts to items that he has already deleted, what's the situation? Although the mailbox can be restored from Jan 31, wouldn't they contain shortcuts to items that have been deleted within EV so are no longer viewable?

 

2. User2 has a folder named HR within their Exchange mailbox. HR contains items that have been archived.They accidentally move it so that it becomes a sub-folder of another folder called Sports. Because they don't know they've accidentally moved the folder, they ask for a mailbox restore. So, unlike the situation above, the items in EV still exist. What's the situation here if a restore is carried out? Can two sets of shortcuts point to the same item?

Any help appreciated!
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Question by:elpaso1
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craig_j_Lawrence earned 500 total points
ID: 34975808
in scenario 1 - if the items have been deleted from EV (you didnt state whether this is the case, only that the stubs had been deleted) then you would be restoring stubs to invalid EV items

in scenario 2 - you statement is 100% correct. There is no problem having multiple copies of stubs pointing to the same EV item.
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