Solved

Data Form website slow through internet chimney connection

Posted on 2011-02-24
7
271 Views
Last Modified: 2012-05-11
Hi,

We have a partner web site that we register people into that is extremely latent on our main connection to the internet. Since it is slow we have to unplugg it and connect through our metro connection that exits the internet at a data center 30 miles away. This 2nd connection is much faster.

The primary outside Internet connection runs through a firewall and switch. There was a content filter in the hop path but it has been removed. The secondary inside point to point connection is run to a backbone switch out to the internet.

The partner web site is the only site that has latency when entering data and uses aspx I think (I noticed .aspx in the true hyperlink at the bottom while the page was loading).
0
Comment
Question by:JRome225
  • 4
  • 3
7 Comments
 
LVL 24

Expert Comment

by:rfc1180
ID: 34975901
>Since it is slow we have to unplugg it and connect through our metro connection that exits the internet at a data center 30 miles away. This 2nd connection is much faster.

sounds like you could have had a congested link, or the path end to end had an issue (latency, packet loss, routing issues, etc).

Did you run a traceroute, ping, etc to determine end to end connectivity?

Billy
0
 
LVL 1

Author Comment

by:JRome225
ID: 34975923
no i didnt, I'll check the traceroute/ping in the morning! Thanks
0
 
LVL 1

Author Comment

by:JRome225
ID: 35008287
cannot trace nor ping. It's an anomaly.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 1

Author Comment

by:JRome225
ID: 35731099
Spanning Tree issue...
0
 
LVL 24

Accepted Solution

by:
rfc1180 earned 500 total points
ID: 35731628
>cannot trace nor ping. It's an anomaly.

where does it die? Check that ICMP is not filtered. It could be many issues. It is time to start troubleshooting the basics. We can only guide you in specific directions, but overall, if you have an issue and time is not on your side, you are better of hiring a ocnsultant due to the issue you have. It is not something as simple as doing it this way versus another way. You have a common issue that can be one of several hunderd issues.

Billy
0
 
LVL 1

Author Closing Comment

by:JRome225
ID: 35770146
Not an answer to direct situation.
0
 
LVL 24

Expert Comment

by:rfc1180
ID: 35770275
If you do not want to do the leg work to resolve the issue, then there is not much we can do. I would highly recommend that the next time you request for help, you provide much more detail than you have.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Blocking GP Policy when authentication to a remote site 23 101
Prevent DDOS attack 16 74
Is WiFi half-duplex or Full -duplex 4 49
VLANs and isolation / private networks 3 40
One of the most frustrating experiences a help desk technician will ever encounter is when a customer comes to them with a solution of their own invention and expects the tech to implement it. This often happens when people with a little bit of tech…
Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
The purpose of this video is to demonstrate how to set up the WordPress backend so that each page automatically generates a Mailchimp signup form in the sidebar. This will be demonstrated using a Windows 8 PC. Tools Used are Photoshop, Awesome…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question