[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Sharepoint Incoming Mail Stuck In The Exchange 2007 Queue

Posted on 2011-02-24
7
Medium Priority
?
931 Views
Last Modified: 2012-05-11
Hello All,

I've mail enabled a list in share point (SBS 2008, Sharepoint 3, Exchange 2007).  Everything works good when setting up the list.  Sharepoint creates the contact and everything works fine for that.  The problem is when I try to send an email to the contact created it gets stuck in the Exchange 2007 queue saything that there is a  DNS 451 4.4.0 Primary Target IP Address responded with (421 4.2.1 Unable to Connect).....  I assume there must be a permissions problem somewhere or something.  Sharepoint is running under the Network Service account and does have full control on the mail drop folder.  Any help would be greatly appreciated.  Thanks.
0
Comment
Question by:rcblevins
  • 4
  • 3
7 Comments
 
LVL 38

Expert Comment

by:Justin Smith
ID: 34978920
What domain are you using for list email addresses?  If it's an internal domain (spserver.domain.int), did you let Exchange know how to handle this domain?  And/or make a new MX record in DNS?
0
 

Author Comment

by:rcblevins
ID: 34978972
I was using cw. + our domain name and no I had not done anything to exchange or DNS to handle the domain.  Thanks.
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 34979070
so when you send to that email domain (cw.domain.com), Exchange is trying to do a DNS lookup to the domain.  Since it's not a public domain, and not in your DNS, it's failing.

You either need to add an MX record to your internal DNS, that points to your SP server, or add a send connector in Exchange to send email for that domain to your SP server.

One more thing, I'm not real familiar with SBS, so things could be a bit different.  
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 

Author Comment

by:rcblevins
ID: 34980014
Thanks.  I added a send connector to exchange and know the message is being caught in the queue viewer saything with a message that "A local loop has been detected".  Since this is SBS I haven't found alot of information around it.  Exchange and Sharepoint are on the same server, so I'm not sure what has to be done to get exchange to handle things properly for sharepoint.
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 34980066
According to TechNet, incoming email won't work on WSS / SBS:  http://technet.microsoft.com/en-us/library/cc671966(WS.10).aspx

0
 
LVL 38

Accepted Solution

by:
Justin Smith earned 2000 total points
ID: 34980078
0
 

Author Comment

by:rcblevins
ID: 34980359
Thanks, setting up the foreign connector did the trick.  Thanks for the help.
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
How to effectively resolve the number one email related issue received by helpdesks.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question