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Windows 7 powering down very slowly

Posted on 2011-02-24
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Last Modified: 2012-05-11
I am running windows 7 home premium and while it boots up perfectly fine it is taking about ten minutes to power down. This just started happening yesterday

I thought that maybe i had a virus. I did a full/deep system scan with Kaspersky anti-virus. Nothing

Then i did a full system scan with the free version of malwarebytes. Also nothing

Then i ran a chkdsk /f at startup. No errors were found.

I also have plenty of disk space and my harddrive is fully defragmented.

Not really sure where to go from here.
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Question by:Josef Al-Chacar
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by:Shaik M. Sajid
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it seems hardware issue.. .. if it's a desktop check the processor fan working properly or not, then if u have a graphic card check the fan on it.....

work around ... remove the processor and ram clean then and refix...

if still remains .. check the power supply and motherboard at last.

all the best
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by:dougaug
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See if there is anything that helps you on Event Viewer
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by:Rhyseh
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Try ending Kapersky before you shutdown. If this doesn't make a difference try ending other applications. The thing with Windows 7 is that it doesn't wait for applications on startup so slow starting application will have little effect on bootup time, however it will wait for applications on shutdown. What this means is you have an application or service which is taking some time to end. You need to find this service/application and either disable/uninstall it if it isn't required.
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by:Josef Al-Chacar
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Just checked the eventvwr a couple errors in application but nothing that would cause this. No warnings or anything either.

Ill end kaspersky and see what that does.

I forgot to say i already went to msconfig and selected selective startup and disabled all non-microsoft services. Kaspersky was still started ill try and do it from services.

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by:Josef Al-Chacar
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It says "access denied" when i try and disable the service. So i tried to change the permissions and "access denied"

Is there a way around this i am using an admin account. I don't really want to uninstall my anti-virus. Its not cheap
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by:Josef Al-Chacar
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I bit the bullet and uninstalled kaspersky. Same issue. There aren't a lot of programs starting with my computer idk why this issue would just come up like this.
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by:sjklein42
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More info might help.  Which phase of shutdown is it hanging up on?  Saving User Settings, or what?

Here is something I just learned.  I quote from them.

http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/fb35a679-c9b8-4a97-95c4-39c60e218130

If you are experiencing slow Windows 7 shutdowns, there is a (fairly) easy way to identify the potential culprit (an antivirus program, driver, or other process).

Navigate to: Control Panel > All Control Panel Items > Performance Information and Tools > Advanced Tools.
In some cases, this screen will actually display the problem under "Performance Issues."

Failing that, open the Event Viewer and navigate to:
Applications and Services Logs>Microsoft>Windows>Diagnostics-Performance>Operational
Highlight Critical and Warning events and look at the description below.
Events in the 100 series are boot events and items in the 200 series are shutdown events.
Here's an example from mine:

This application caused a delay in the system shutdown process:

File Name : tomcat6.exe
Friendly Name : Service Runner
Version : 2.0.3.0
Total Time : 4991ms
Degradation Time : 4491ms
Incident Time (UTC) : ¿2009¿-¿10¿-¿28T02:26:41.847025800Z


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by:nobus
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can it be an update?  if so, uninstall it, or just do a system restore to a date it was ok
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by:Josef Al-Chacar
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sjklein42: I will try that. If not I will just do a system restore i create restore points regularly.
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by:Josef Al-Chacar
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I checked the event log and it said that avp.exe and tune up utilities was effecting shutdown performance.  I uninstalled them both and rebooted twice and the it doesn't take as long to shutdown but it still take a while.

In the event log tune up was showing a corrupt installation so there my still be some lingering settings or files from this program.  not sure.

I am also sure this is not a hardware issue because i have linux installed on another HD and it boots up and shuts down perfectly fine.

 My back is kind of on a wall now. Any more suggestions?

Unfortunately I accidentally deleted my restore points while cleaning up my system. So i guess I'm going to have to troubleshoot through this one.  Is there anything

Sorry for the wait i have been working for the past two days.

Thanks again for all the help
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sjklein42 earned 125 total points
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You might look at your Services.

Maybe it is having trouble stopping one of the services.  You could check the list of Services to see which ones are Started, and then even try stopping some of  them one-by-one to see if they hang trying to stop.

You need to be a little careful not to stop any of the services necessary to keep the machine running of course, or you may suiddenly find yourself rebooted or hung.

You may also see some services you don't even need running.  Stop and Disable them.  But keep track ikn case  you need to turn them back on again.

I don't know if the Microsoft autoruns.exe program still works on Windows7, but it is definitely a great tool if it does.  It will give you insight into what is running in the background.   Download it here:

http://technet.microsoft.com/en-us/sysinternals/bb963902
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by:nobus
nobus earned 125 total points
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you can always run sfc, or a repair install :
http://www.sevenforums.com/tutorials/3413-repair-install.html            repair windows 7
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC
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by:Josef Al-Chacar
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Im pretty sure its one of the main services because I took a risky shot in the dark and disabled everything in msconfig and it still took forever to boot down. (this is after bringing it back up after the setting change)

Ill give  both suggestions a try and see what happens.

Thanks
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by:Josef Al-Chacar
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I figured it out. Tune up set the computer to clear the page file on shutdown that explains a lot.
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by:Josef Al-Chacar
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I figured it out. Tune up set the computer to clear the page file on shutdown that explains a lot.
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by:sjklein42
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Glad you found it.  That was a good one.  Thanks.
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by:nobus
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nice tune-up if you ask me...lol
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