Issue with setting up network printer in windows 7 64-bit
Posted on 2011-02-24
Apologies, bit of a long read:
On Dell Vostro 200, I loaded win 7 ultimate 64-bit. Went smoothly, but it won't print. It needs to print to an HP 3380 all-in-one shared via usb from another pc in our office's accounting dept as we've been doing for years.
On MY pc, also running win7 ultimate (32 bit), I go to add network printer and it gives me a popup asking if I want to install a driver it has to pull from the host pc in accounting. I do that and it's fine. I try from this newly formatted one though and go to add network printer, it goes straight to windows update and after a few minutes says a driver can't be found.
I printed a test page on that printer from my pc and copied all the actual files that sheet says the printer uses from the pc it's hooked up to over to the new win7 machine but still nothing.
HP doesn't offer anything I can download, it says all the necessary printer files come bundled w/ windows 7 already lol. I tried the original software that came w/ the printer back in the day, the install CD and it says it can't find any compatible printers on the network at all after it's done installing it's stuff. I even tracked down an HP universal printer driver but that didn't work either.
Any ideas short of rolling this pc back to windows 7 32-bit (assuming that would even fix it) or even XP?