Solved

firefox 3.6.13 hangs

Posted on 2011-02-24
8
293 Views
Last Modified: 2012-05-11
One week ago, i installed firefox 3.6.13, if i want save a pdf , doc, etc.. on the www, firefox hangs, it doesn't react any.

Its only possible to quit it with the task manager

OS: windows xp sp3

Any suggestion?
0
Comment
Question by:taum00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 2

Expert Comment

by:Little_K
ID: 34977621
Hi there,

Have you tried running firefox in safe mode?

It could be a corrupt add-on that is causing you problems.
0
 

Author Comment

by:taum00
ID: 34977655
HI Little K

We tried running firefox in safe mode --> it doesn't help

We removed all Add-ons but it also doesn't help

0
 
LVL 2

Expert Comment

by:Little_K
ID: 34977844
Have you tried creating a new firefox profile?

http://support.mozilla.com/en-US/kb/Managing%20profiles
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:taum00
ID: 34978249
Now we tried to make a new profile, but it also doesn't solve the problem...

0
 

Author Comment

by:taum00
ID: 34978329
We installed the old version 3.5 on a test pc and it does help , we can save documents..

Then we installed the new version 3.6.13 and we can't save anything --> it hangs....

0
 
LVL 2

Expert Comment

by:Little_K
ID: 34980009
Hi Taum00,

My only suggestion then would be to downgrade to 3.5 for the time being.

Hopefully somebody else has a solution cause I'm out of ideas.

Sorry and good luck
0
 
LVL 22

Accepted Solution

by:
orangutang earned 500 total points
ID: 34986671
Or maybe try the beta version of Firefox 4?
0
 

Author Comment

by:taum00
ID: 34991464
We check is with the new version of Version 4
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Understanding mobile browsers 9 101
google exe file 5 206
How to extreme from web browser to the internet 2 33
Chrome won't open  - win 10 6 66
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
#Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question