Solved

firefox 3.6.13 hangs

Posted on 2011-02-24
8
290 Views
Last Modified: 2012-05-11
One week ago, i installed firefox 3.6.13, if i want save a pdf , doc, etc.. on the www, firefox hangs, it doesn't react any.

Its only possible to quit it with the task manager

OS: windows xp sp3

Any suggestion?
0
Comment
Question by:taum00
  • 4
  • 3
8 Comments
 
LVL 2

Expert Comment

by:Little_K
ID: 34977621
Hi there,

Have you tried running firefox in safe mode?

It could be a corrupt add-on that is causing you problems.
0
 

Author Comment

by:taum00
ID: 34977655
HI Little K

We tried running firefox in safe mode --> it doesn't help

We removed all Add-ons but it also doesn't help

0
 
LVL 2

Expert Comment

by:Little_K
ID: 34977844
Have you tried creating a new firefox profile?

http://support.mozilla.com/en-US/kb/Managing%20profiles
0
 

Author Comment

by:taum00
ID: 34978249
Now we tried to make a new profile, but it also doesn't solve the problem...

0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:taum00
ID: 34978329
We installed the old version 3.5 on a test pc and it does help , we can save documents..

Then we installed the new version 3.6.13 and we can't save anything --> it hangs....

0
 
LVL 2

Expert Comment

by:Little_K
ID: 34980009
Hi Taum00,

My only suggestion then would be to downgrade to 3.5 for the time being.

Hopefully somebody else has a solution cause I'm out of ideas.

Sorry and good luck
0
 
LVL 22

Accepted Solution

by:
orangutang earned 500 total points
ID: 34986671
Or maybe try the beta version of Firefox 4?
0
 

Author Comment

by:taum00
ID: 34991464
We check is with the new version of Version 4
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now