?
Solved

firefox 3.6.13 hangs

Posted on 2011-02-24
8
Medium Priority
?
295 Views
Last Modified: 2012-05-11
One week ago, i installed firefox 3.6.13, if i want save a pdf , doc, etc.. on the www, firefox hangs, it doesn't react any.

Its only possible to quit it with the task manager

OS: windows xp sp3

Any suggestion?
0
Comment
Question by:taum00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 2

Expert Comment

by:Little_K
ID: 34977621
Hi there,

Have you tried running firefox in safe mode?

It could be a corrupt add-on that is causing you problems.
0
 

Author Comment

by:taum00
ID: 34977655
HI Little K

We tried running firefox in safe mode --> it doesn't help

We removed all Add-ons but it also doesn't help

0
 
LVL 2

Expert Comment

by:Little_K
ID: 34977844
Have you tried creating a new firefox profile?

http://support.mozilla.com/en-US/kb/Managing%20profiles
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:taum00
ID: 34978249
Now we tried to make a new profile, but it also doesn't solve the problem...

0
 

Author Comment

by:taum00
ID: 34978329
We installed the old version 3.5 on a test pc and it does help , we can save documents..

Then we installed the new version 3.6.13 and we can't save anything --> it hangs....

0
 
LVL 2

Expert Comment

by:Little_K
ID: 34980009
Hi Taum00,

My only suggestion then would be to downgrade to 3.5 for the time being.

Hopefully somebody else has a solution cause I'm out of ideas.

Sorry and good luck
0
 
LVL 22

Accepted Solution

by:
orangutang earned 2000 total points
ID: 34986671
Or maybe try the beta version of Firefox 4?
0
 

Author Comment

by:taum00
ID: 34991464
We check is with the new version of Version 4
0

Featured Post

How Blockchain Is Impacting Every Industry

Blockchain expert Alex Tapscott talks to Acronis VP Frank Jablonski about this revolutionary technology and how it's making inroads into other industries and facets of everyday life.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction If you're like most people, you have occasionally made a typographical error when you're entering information into an online form.  And to your consternation, the browser remembers the error, and offers to autocomplete your future entr…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
Suggested Courses
Course of the Month13 days, 1 hour left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question