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Add a blackberry device to BES Express

Hi All,

I have installed BES Express, when I login to the Web Desktop Manager as the besadmin account (with admin rights) I get this error message:-

"You are not BlackBerry enabled and can not proceed in the BlackBerry Web Desktop Manager"

I have installed the BES correctly as the besadmin account but now I receive this email.

Thanks
R
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DansamCS
Asked:
DansamCS
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2 Solutions
 
Rob KnightConsultantCommented:
Hi,

You need to log into the Administration Portal, not Web Desktop using the account you installed BlackBerry with.

Then you can add users.

Regards.


RobMobility.
0
 
DansamCSAuthor Commented:
Thanks for this, I have logged into the Admin portal and added a user, once this has been done how do I attach the blackberry device, sorry I am new to this software so sorry if I sound thick.

R
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Rob KnightConsultantCommented:
Hi,

You can activate OTA by setting an Activation Password or tethering the device to a PC and running Web Desktop Manager.

Regards,


RobMobility.
0
 
DansamCSAuthor Commented:
Hi, this has now been sorted, thanks for your help.

I have managed to sync emails and contacts ok, I can add an appointment into my calendar in outlook and it syncs, however when I add one into my phone it doesnt sync back to outlook.

Should this been happening?

Thanks
R
0
 
QlemoBatchelor, Developer and EE Topic AdvisorCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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