Solved

Cannot connect remotely

Posted on 2011-02-25
1
391 Views
Last Modified: 2012-06-21
Hi all

This problem drives me crazy. I was asked from a client of mine to install an antivirus for him on his home computer. I connected on his pc via teamviewer and installed avast free. After he restarted his computer he could no longer connect remotely on his office via windows pptp vpn or remote desktop connection directly on his office internet ip address. We couldnt even telnet to any open port from his house to the office. We removed avast, restarted the computer and still has the same probem. He can however telnet succesfully or connect to any other computer via remote desktop on any computer apart from any computer in his office.

I have restarted the cisco router at his house and the ISP adsl modem as well as did the same in his office but still i have this problem which drives me crazy. Everything were working perfect before i install avast.
I tried to telnet directly from his cisco router at home to an open port in the office just to make sure that the problem is directly from the pc but even the router cannot telnet to any port in the office. I can telnet succesfully anywhere in the world except his office.
When i do remote desktop from his house to the office I am doing at the same time a show ip nat transalation on the cisco at the office and see that it accepts incoming 3389 request from the house internet IP and dies there.

Any suggestions please??????
0
Comment
Question by:giorgosy78
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
giorgosy78 earned 0 total points
ID: 34978289
NORTON INTRUTION PREVENTION on Symantec endpoint protection

Turned it off and everything came back to normal

SOLVED
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Bandwidth cap???? 8 59
How to migrate from Juniper srx to pan 7.x? 2 7
Turning Verizon Fios Router into a Bridge? 28 61
Check Spoof email 6 29
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
For months I had no idea how to 'discover' the IP address of the other end of a link (without asking someone who knows), and it drove me batty. Think about it. You can't use Cisco Discovery Protocol (CDP) because it's not implemented on the ASAs.…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question