Solved

Outlook 2007

Posted on 2011-02-25
4
241 Views
Last Modified: 2012-05-11
My OS is windows 7 and I use Outlook 2007.  For no reason and from nowhere I seem to receive all the old messages that I had read and deleted, from Nov 2010 - about more than 2,000!.  I have msn email and use Verizon DSL.  I have not added or edited any of the configured email accounts which are msn and verizon.   Hope someone can please tell me what I am doing wrong. Thank u.
0
Comment
Question by:jegajothy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 3

Expert Comment

by:Gpramodkumar
ID: 34978989
If your outlook is running in cache mode .It might be pointing to a old cache file (*.OST) .Try configuring new outlook profile and check if you still see tha old messages .
Please le me know if any help needed.
0
 

Author Comment

by:jegajothy
ID: 34983779
How do I find out if outlook is running in cache mode?
I have not done anything to the email accounts so they must be still using the same pst files.
thank u or your response.
0
 
LVL 3

Accepted Solution

by:
Gpramodkumar earned 500 total points
ID: 34994559
you can follow the below article to check how to enable or disable exchange cache mode :

http://kb.iu.edu/data/amxk.html
0
 

Author Comment

by:jegajothy
ID: 34996688
In reply to gpramodkumar, I took a look at the link, but in the documentation, which is as follows : In 2007, from the Tools menu, select Account Settings... .

2.Highlight your Exchange server account, and then click Change... .


3.To turn Cached Exchange Mode on or off, under "Microsoft Exchange Server:", check or uncheck Cached Exchange Mode. Click Next, and in the window that opens, click OK.


4.Click Finish. Restart Outlook for the change to take effect.

 In my Outlook 2007 there is no Exchange server account.  Looks like I am missing something.
thank u.
0

Featured Post

RoboForm Secure Password Management System

RoboForm Everywhere - Superb Browser Support
Windows / Apple / IOS / Android / Linux / Chrome OS
Use different complex passwords everywhere
Best Secure Password Management by far
Synchronize all of your devices instantly
Safe, Secure & Highly Recommended!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question