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Outlook 2007

Posted on 2011-02-25
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Last Modified: 2012-05-11
My OS is windows 7 and I use Outlook 2007.  For no reason and from nowhere I seem to receive all the old messages that I had read and deleted, from Nov 2010 - about more than 2,000!.  I have msn email and use Verizon DSL.  I have not added or edited any of the configured email accounts which are msn and verizon.   Hope someone can please tell me what I am doing wrong. Thank u.
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Question by:jegajothy
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4 Comments
 
LVL 3

Expert Comment

by:Gpramodkumar
ID: 34978989
If your outlook is running in cache mode .It might be pointing to a old cache file (*.OST) .Try configuring new outlook profile and check if you still see tha old messages .
Please le me know if any help needed.
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Author Comment

by:jegajothy
ID: 34983779
How do I find out if outlook is running in cache mode?
I have not done anything to the email accounts so they must be still using the same pst files.
thank u or your response.
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Accepted Solution

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Gpramodkumar earned 2000 total points
ID: 34994559
you can follow the below article to check how to enable or disable exchange cache mode :

http://kb.iu.edu/data/amxk.html
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Author Comment

by:jegajothy
ID: 34996688
In reply to gpramodkumar, I took a look at the link, but in the documentation, which is as follows : In 2007, from the Tools menu, select Account Settings... .

2.Highlight your Exchange server account, and then click Change... .


3.To turn Cached Exchange Mode on or off, under "Microsoft Exchange Server:", check or uncheck Cached Exchange Mode. Click Next, and in the window that opens, click OK.


4.Click Finish. Restart Outlook for the change to take effect.

 In my Outlook 2007 there is no Exchange server account.  Looks like I am missing something.
thank u.
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