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Solved

recover deleted folder - large size

Posted on 2011-02-25
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Last Modified: 2012-05-11
A user has deleted a folder and then emptied the deleted items.  Im trying to use the recover deleted items feature in outlook to no avail.

In outlook 2010 the program becomes unresponsive and eventually spits out an error "Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder, and try again"

I have also tried this in OWA and IE also becomes unresponsive and then just returns to the recover deleted items popup with the folder still present and not recovered.

On the server there is a event ID 623 which may be related to this.

I know the folder has sub folders and one in particular is going to be large.
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Question by:gorsey
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LVL 6

Expert Comment

by:Bxoz
ID: 34979181
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Author Comment

by:gorsey
ID: 34979191
The mailbox is fine. I'm trying to recover deleted items from thier mailbox. I don't see how that link is relevant...
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LVL 6

Expert Comment

by:Bxoz
ID: 34979348

If you can't restore the folder from outlook


If you don't have a backup how can handle granular restore technology you can't restore a single folder
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Accepted Solution

by:
gorsey earned 0 total points
ID: 34979893
Yes you can, using recover deleted items if the server is setup to store them.

In the end i fixed this. anyone wondering...

I had to set msExchESEParamMaxVerPages to use up a load of memory so that it would process the request to restore. I set it to 48000, restarted everything and after 30 mins the folder restored
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Author Closing Comment

by:gorsey
ID: 35015424
I sloved this myself
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