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gorsey

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recover deleted folder - large size

A user has deleted a folder and then emptied the deleted items.  Im trying to use the recover deleted items feature in outlook to no avail.

In outlook 2010 the program becomes unresponsive and eventually spits out an error "Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder, and try again"

I have also tried this in OWA and IE also becomes unresponsive and then just returns to the recover deleted items popup with the folder still present and not recovered.

On the server there is a event ID 623 which may be related to this.

I know the folder has sub folders and one in particular is going to be large.
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Bxoz
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gorsey

ASKER

The mailbox is fine. I'm trying to recover deleted items from thier mailbox. I don't see how that link is relevant...

If you can't restore the folder from outlook


If you don't have a backup how can handle granular restore technology you can't restore a single folder
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I sloved this myself