Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Printing HTML emails in Outlook 2010

Posted on 2011-02-25
1
Medium Priority
?
1,023 Views
Last Modified: 2013-11-05
A user in our company reported a difference in printing HTML emails in Outlook vs. printing the same email from their Gmail account (see sample images). When printed from Outlook the page has greater left and right margins and the body does not appear as it does when printed from IE8 (the OS is Windows7 Pro 32-bit). I have not been able to personally work on the computer so I am not sure what the various settings are in Outlook or IE8 (and I am using Outlook 2007). Any suggestions on what to try in Outlook2010 to resolve this would be greatly appreciated. Outlook printout IE8 printout from Gmail
0
Comment
Question by:ks157
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 4

Accepted Solution

by:
ChiefTechGuru earned 1000 total points
ID: 34979346
Starting with Outlook 2007, Microsoft made the decision to use Word to render HTML messages.  Without knowing too much of the specifics, Word renders HTML differently than IE, and as such formatting will not be consistent.  From what I've read, it is up to the message sender to properly test their messages, and as such, there isn't much else which can be done.  There is no settings in Outlook or Word to easily tweak to get consistent formatting.  One thing you can look at is to modify the Normal.dot file that Outlook uses (I can't recall the exact filename at the moment).  Hope this helps.  
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question