Solved

Printing HTML emails in Outlook 2010

Posted on 2011-02-25
1
977 Views
Last Modified: 2013-11-05
A user in our company reported a difference in printing HTML emails in Outlook vs. printing the same email from their Gmail account (see sample images). When printed from Outlook the page has greater left and right margins and the body does not appear as it does when printed from IE8 (the OS is Windows7 Pro 32-bit). I have not been able to personally work on the computer so I am not sure what the various settings are in Outlook or IE8 (and I am using Outlook 2007). Any suggestions on what to try in Outlook2010 to resolve this would be greatly appreciated. Outlook printout IE8 printout from Gmail
0
Comment
Question by:ks157
1 Comment
 
LVL 4

Accepted Solution

by:
ChiefTechGuru earned 250 total points
ID: 34979346
Starting with Outlook 2007, Microsoft made the decision to use Word to render HTML messages.  Without knowing too much of the specifics, Word renders HTML differently than IE, and as such formatting will not be consistent.  From what I've read, it is up to the message sender to properly test their messages, and as such, there isn't much else which can be done.  There is no settings in Outlook or Word to easily tweak to get consistent formatting.  One thing you can look at is to modify the Normal.dot file that Outlook uses (I can't recall the exact filename at the moment).  Hope this helps.  
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now