Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2002 Displaying Red X on images

Posted on 2011-02-25
4
Medium Priority
?
324 Views
Last Modified: 2012-05-11
Good Day All,

We have an employee who is using Outlook 2002. When people send this person
an email that might contain an image, either screen shot, logo, etc., that
are within the email will appear as a red x.

If this employee attempts to forward the email with the red x, the images
are suddenly able to be viewed.

I've searched through the mail format, the options, etc to find why this is
happening and am stumped. In Outlook 2003 you can simply turn on/off the
images, but nothing that simple appears to be available for Outlook 2002?

How do I change this person's email so that they receive images and don't
get the red x empty box? Thanks in advance for any assistance.


0
Comment
Question by:donebert
  • 2
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
loki_loki earned 2000 total points
ID: 34979719
0
 
LVL 1

Author Comment

by:donebert
ID: 34979772
Sort of but I have seen that article and that didn't solve the issue.  We are running a citrix server (Windows Server 2003 SP2).
0
 
LVL 4

Expert Comment

by:loki_loki
ID: 34979865
does it do the same if you log in as the  user on the server itself?  I had an issue with outlook that seemed to sort itself out when I checked to see if the user had the same problem without the extra layer of citrix.  It was related to his citrix profile so recreating that solved it.  Not saying that it is the best way but it is an option.
0
 
LVL 1

Author Comment

by:donebert
ID: 35000378
It does the same thing if we do that.  Its sparratic with certain users having the issue and others not.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This collection of functions covers all the normal rounding methods of just about any numeric value.
Microsoft's Excel has many features that most people will never need nor take advantage of.  Conditional formatting is one feature that you may find a necessity once you start using it.
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question