Solved

Symantec Backup Exec Maintenance Renewal

Posted on 2011-02-25
4
1,879 Views
Last Modified: 2012-05-11
We bought Symantec Backup Exec version 12 late 2009 however our maintenance has expired, is it worth getting this renewed as we would have to buy version 2010 if we wanted to renew which means buying the software from scratch again.
0
Comment
Question by:mkrh09
  • 2
4 Comments
 
LVL 2

Assisted Solution

by:t0dd_sw
t0dd_sw earned 83 total points
ID: 34984676
I would contact Symantec directly and see if they will renew your maintenance, perhaps w/ a penalty for late renewal, or offer to buy yr 2 at the same time. As I recall there is some grace period on their renewals. Alternately you can buy an upgrade version to what you have now. Lastly, you may want to change horses so the financial incentive of staying w/ BUE may be less than before.
0
 
LVL 7

Assisted Solution

by:vvlada
vvlada earned 167 total points
ID: 34990961
Hi,

If your maintenance is in a 90 day grace period (expired date is no more than 90 days old) than you could renew Backup Exec paying only for renewal/maintenance. This way you will be entitled to new versions (including 2010) and tech. support. If your expiration date is older than 90 days, then you can buy upgrade licenses for Backup Exec 2010, still at lower price than to buy new licenses.

Best regards,
Vladimir
0
 

Author Comment

by:mkrh09
ID: 34992978
Thanks for the info, could we still use version 12 without any maintenance to do daily backups?
0
 
LVL 7

Accepted Solution

by:
vvlada earned 167 total points
ID: 34995688
Yes, sure. And you can use and install all patches for 12.0 version, all up to the last version that was released during your valid maintenance.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

How to fix error ""Failed to validate the vCentre certificate. Either install or verify the certificate by using the vSphere Data Protection Configuration utility" when you are trying to connect to VDP instance from Vcenter.
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question