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Is there a way within Exchange 2003 to view a log of which emails might have been rejected by the Exchange server?

Is there a way within Exchange 2003 to view a log of which emails might have been rejected by the Exchange server?

Several users outside of my organization have sent emails to users within my organization that were never received.

I need to be able to check to see if these emails actually made it to our organization's Exchange server and then if they were rejected for being too big, for containing spam, etc.

How can I do this?
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What are the exact steps that I would take to turn on both SMTP logging and Message Tracking within Exchange Server 2003?
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Does anyone else have any further comments or suggestions?