?
Solved

SBS 2011 Blank Screen/No Icons

Posted on 2011-02-25
6
Medium Priority
?
2,454 Views
Last Modified: 2012-05-11
I have a new server with Microsoft Small Business Server 2011.  It did the final reboot after initial install and all i have now is blank screen - no icons. It's not locked up because I can get into the task manager and log off.  Safe mode - same results.  Install takes a number of hours and would really like not to have to reinstall!
0
Comment
Question by:Cybertronnh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 34

Expert Comment

by:it_saige
ID: 34981253
Try killing the explorer process and rerunning it (through task manager).

-saige-
0
 

Author Comment

by:Cybertronnh
ID: 34981447
It appears that there are items missing from the startup process..  Explorer.exe is not starting on it's own.  It will start through task manager but I guess I need to know what other services aren't starting on their own.
0
 
LVL 34

Expert Comment

by:it_saige
ID: 34981493
If you have gotten to the Explorer screen, try loading Event Veiwer (Start --> Run --> eventvwr) to assist in determining your point of failure.

-saige-
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Cybertronnh
ID: 34981528
I think the install just didn't complete - is there a way to do a repair install to complete the install?
0
 

Accepted Solution

by:
Cybertronnh earned 0 total points
ID: 35400430
The solution was changing the Intel RAID configuration from ESRT to Intel Matrix.  There appears to be a driver issue.  Once this change was made the installation went through normally.  Thanks all for the suggestions.
0
 

Author Closing Comment

by:Cybertronnh
ID: 35431096
I figured it out on my own - the other suggestions did not help.
0

Featured Post

Want to be a Web Developer? Get Certified Today!

Enroll in the Certified Web Development Professional course package to learn HTML, Javascript, and PHP. Build a solid foundation to work toward your dream job!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question