?
Solved

SBS 2011 Blank Screen/No Icons

Posted on 2011-02-25
6
Medium Priority
?
2,459 Views
Last Modified: 2012-05-11
I have a new server with Microsoft Small Business Server 2011.  It did the final reboot after initial install and all i have now is blank screen - no icons. It's not locked up because I can get into the task manager and log off.  Safe mode - same results.  Install takes a number of hours and would really like not to have to reinstall!
0
Comment
Question by:Cybertronnh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 34

Expert Comment

by:it_saige
ID: 34981253
Try killing the explorer process and rerunning it (through task manager).

-saige-
0
 

Author Comment

by:Cybertronnh
ID: 34981447
It appears that there are items missing from the startup process..  Explorer.exe is not starting on it's own.  It will start through task manager but I guess I need to know what other services aren't starting on their own.
0
 
LVL 34

Expert Comment

by:it_saige
ID: 34981493
If you have gotten to the Explorer screen, try loading Event Veiwer (Start --> Run --> eventvwr) to assist in determining your point of failure.

-saige-
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Cybertronnh
ID: 34981528
I think the install just didn't complete - is there a way to do a repair install to complete the install?
0
 

Accepted Solution

by:
Cybertronnh earned 0 total points
ID: 35400430
The solution was changing the Intel RAID configuration from ESRT to Intel Matrix.  There appears to be a driver issue.  Once this change was made the installation went through normally.  Thanks all for the suggestions.
0
 

Author Closing Comment

by:Cybertronnh
ID: 35431096
I figured it out on my own - the other suggestions did not help.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question