We have a HP laserjet 3800dn. When we install the drivers and software on Windows XP it will let me Duplex the printeing front and back. But when I remote in with another computer windows XP with the same drivers and software installed the duplexing options is gray out and will only let me print both sides manualy.
This seems to be a very common error related to the Samsung printer driver.
First, this is the error we're talking about:
Agent Time: 3:37:24 am 22-Apr-09
Event Time: 6:07:24 pm 21-Apr-09 UTC
Causes of paper jams:The following are the main causes of paper jams.
Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video.
If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
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