Link to home
Start Free TrialLog in
Avatar of mfrieder
mfrieder

asked on

HP Laserjet 3800 Remote Desktop duplexing

We have a HP laserjet 3800dn. When we install the drivers and software on Windows XP it will let me Duplex the printeing front and back. But when I remote in with another computer windows XP with the same drivers and software installed the duplexing options is gray out and will only let me print both sides manualy.
Avatar of lgg733
lgg733

Is this a network printer or is it just attached to an XP box? Are you remoting into the XP box that has the printer connected to it?
RDP does printer redirections.

You can try a few things:

1.  Make sure that you have the same printer drives installed on the machine that you are remoting form.
2.  OR Disable printer redirection in RDP.

Ss
Avatar of mfrieder

ASKER

It is network printer

Yes both computers have the same drivers installed

If i disable printer redirection in RDP will I be able to print at all

The only thing is that the duplexing is not available from RDP everyting else works fine
any one, any one???
ASKER CERTIFIED SOLUTION
Avatar of yelbaglf
yelbaglf
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial