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Is there a way within Exchange 2003 that I can search for & find a specific email message?

Is there a way within Exchange 2003 that I can search for & find a specific email message?

A user claims that he hasn't received this email message even though according to all of the information that I have, the email should have been received by the recipient.

The recipient currently isn't in the office and I don't know what his logon password is, so I can't access and look at his Outlook Inbox.

So, what methods do I have within Exchange 2003 that I can search for & find a specific email message?
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IT Guy
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IT Guy
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3 Solutions
 
Paul MacDonaldDirector, Information SystemsCommented:
Have the user check his spam folder.  Alternately, the user may have a rule that's putting the mail elsewhere and marking it "read".

You can use the Message Tracking feature to see if mail (any mail) is being delivered to the user.  Just query it for whatever criteria you need.
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rawinnlnx9Commented:
In the Exchange Snap-In under Tools there is the "Message Tracking Center" if you select it you might have to enable more detailed logging but it will tell you. Once you then you can perform the searches you wish to.
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rawinnlnx9Commented:
Here is a visual:

 Exchange MMC
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