ActiveSync on Exchange 2010

I have new Exchange 2010 server that I am trying to configure ActiveSync on. When. My Exchange server is located on a dot local domain. SMTP traffic checks out ok. I have MX, A, and SPF records pointing to mail.domain.org. We are migrating from a hosted email solution. I am trying to get ActiveSync to work for my Blackberry users. When I use https://testexchangeconnectivity.com to test ActiveSync it fails. The connectivity test fails. The Autodiscover fails because it uses user@domain.org and says that the auodiscovery service could not be contacted by any method. When I use the manual method I specify the server as mail.domain.local and it fails the same way
InSearchOfAsked:
Who is Participating?
 
Alan HardistyConnect With a Mentor Co-OwnerCommented:
Okay - you have two choices.  You can configure them via OWA on the device to use them if you have BIS (Blackberry Internet Services), or install Blackberry Express to get full functionality of syncing Mail, Contacts and Calendar.

With BIS, you only get Mail pushed to the phone, not contacts or calendar.
0
 
Jerod SandersonConnect With a Mentor Commented:
As far as I know you will need to purchase a third party software to work with activesync. NotifySync is one of the software venders I know off the top of my head.
0
 
Alan HardistyCo-OwnerCommented:
Good luck getting Activesync working on a Blackberry - they don't use Activesync.

So - a question.  Do you need Activesync working, or do you want the Blackberries working?
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
KrookzConnect With a Mentor Commented:
0
 
InSearchOfAuthor Commented:
I need blackberry working
0
 
InSearchOfAuthor Commented:
Ok thanks for the helpful info. Much appreciated.
0
 
Alan HardistyCo-OwnerCommented:
You are welcome.

FYI - Activesync pushes mail to iPhones / Windows Mobile Phones / Android Phones / Some Nokia phones and a few other mobile phones but not Blackberries.
0
 
InSearchOfAuthor Commented:
OK. Good to know. Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.