Default TTL in Win 7

Winodws 7 64-bit
Outlook 2007 32-bit

My user's Outlook's salesforce's "unresolved events" is timing out.

Salesforce wants him to change the DefaultTTL.  Is this safe?  Is this really needed?  I thought Win 7 automatically handled this.

This is what salesforce support said:

To modify the default TTL in Windows
1. Click Start -  Search and type “regedit”. This launches the WIndows Registry.
2.  In the registry, navigate to the following registry key
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters]
    HKEY_LOCAL_MACHINE
         \SYSTEM
              \CurrentControlSet
                   \Services
                        \Tcpip
                             \Parameters

3. In the right pane, right-click and select New – DWORD (32-bit value) and set its name as “DefaultTTL” and set its value anything between “0? and “255?. The value sets the number of Hops or links the packet traverses before being discarded.

You might want to max it out to 255
md168Asked:
Who is Participating?
 
RobertPartenConnect With a Mentor Commented:
What exactly is the issue and what is the error everyone is receiving?
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Raheman M. AbdulConnect With a Mentor Senior Infrastructure Support Analyst & Systems DeveloperCommented:
I dont think any problem with changing.
Read the following and the article given in it as well for better understanding please.

http://www.experts-exchange.com/Hardware/Networking_Hardware/Routers/Q_26252268.html?sfQueryTermInfo=1+10+30+chang+ttl
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md168Author Commented:
Salesforce confirmed the problem was on their side.  No change was needed.  Thanks for responding.
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