toe_mas
asked on
Quickbooks creating blank PDFs with only a white box in the center
Up until recently, creating Estimates in QB and emailing them was not an issue. Now, QB is creating PDFs with only a white box in the middle. This ONLY happens with Estimates (at least I haven't had issues with anything else so far).
I have been creating Estimates this way for years... it doesn't matter if I set it up to email, or Save As PDF
Quick Books Pro 2009 R12
Windows Vista 64 Home Premium 64 Bit
So far I have:
Uninstalled and reinstalled, into a different directory
Installed R12
Removed everything Adobe and reinstalled Adobe Reader X
I can create Invoice PDFs no problem
I have tried every Estimate Template there is, all give a blank PDF with a white box
Tried every suggestion I can find from Inuit
I've run therough the Intuit Install exe that creates new PDF Converters, done the Intuit Reboot procedure
Anything that I haven't heard about yet?
Thanks in advance!
I have been creating Estimates this way for years... it doesn't matter if I set it up to email, or Save As PDF
Quick Books Pro 2009 R12
Windows Vista 64 Home Premium 64 Bit
So far I have:
Uninstalled and reinstalled, into a different directory
Installed R12
Removed everything Adobe and reinstalled Adobe Reader X
I can create Invoice PDFs no problem
I have tried every Estimate Template there is, all give a blank PDF with a white box
Tried every suggestion I can find from Inuit
I've run therough the Intuit Install exe that creates new PDF Converters, done the Intuit Reboot procedure
Anything that I haven't heard about yet?
Thanks in advance!
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ASKER CERTIFIED SOLUTION
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ASKER
Tjda, yes, PrimoPDF works fine. But we want to be able to email the estimates like we have been, where QB creates the PDF and emails it all in one nice motion, rather than save the PDF, open Outlook, locate the PDF and attach it. But is does help me determine that the problem is in the QB PDF Creator.
Thinkpads, I ran the reboot numerous times and I am using Windows Vista, not 7. But thanks.
Pamiken - Thanks also, but I have read that article no less than 15 times alrady :) No go there either...
Thinkpads, I ran the reboot numerous times and I am using Windows Vista, not 7. But thanks.
Pamiken - Thanks also, but I have read that article no less than 15 times alrady :) No go there either...
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ASKER
Looks like it dried up here... still no answer... odd how it did work for so long. I would guess that an update from MS or Intuit finally just "broke" it.
I would think the above answers would work for others though.
I would think the above answers would work for others though.
sorry we couldn't get you an answer
ASKER
No problem, thanks for helping!
In the meantime, you can try the following: With Windows Explorer, locate the file reboot.bat in the Quickbooks 2009 program folder. Get the exact path. Open cmd.exe with Run as Administrator. Navigate to the location above and run reboot from the command prompt. This runs a Quickbooks repair.
... Thinkpads_User