?
Solved

Errors on veritas backups (to tape but not disk) - Exchange - V-79-57344-33928

Posted on 2011-02-25
4
Medium Priority
?
488 Views
Last Modified: 2012-06-27
I am experiencing an error message when I backup my exchange server to tape, but not when the backup goes to disk.  They both share the same template, so they are for all intensive purposed the same jobs, just different destinations.

I am on Version 12.0 rev. 1364.  Service pack 5, hotfix 358179, 141388.
My server is server2003, fully updated
My exchange server is server 2008, fully updated

I'm kind of lost as what to do, searching has not yielded someone with a similar issue.

The errors I am seeing are:
Backup- \\XCHANGE01\Microsoft Information Store\XCHANGE01-PF01 V-79-57344-33928 - Access Denied. Cannot backup directory ?XCHANGE01-PF01-DB1 and its subdirectories.

Backup- \\XCHANGE01\Microsoft Information Store\XCHANGE01-SG01 V-79-57344-33928 - Access Denied. Cannot backup directory ?XCHANGE01-SG01-DB3 and its subdirectories.

Backup- \\XCHANGE01\Microsoft Information Store\XCHANGE01-SG02 V-79-57344-33928 - Access Denied. Cannot backup directory ?XCHANGE01-SG02-DB2 and its subdirectories.

Backup- \\XCHANGE01\Microsoft Information Store\XCHANGE01-SG03 V-79-57344-33928 - Access Denied. Cannot backup directory ?XCHANGE01-SG03-DB01 and its subdirectories.

Under detail, they all say the same thing (except for the store name):
Backup Set Detail Information
V-79-57344-33928 - Access Denied. Cannot backup directory ?XCHANGE01-PF01-DB1 and its subdirectories.


What I've verified so far:
Logon Account used for Exchange is Exchange Admin
Logon Account used for Exchange is in Administrator group
Logon Account used for Exchange is a unique name
Logon Account used for Exchange has it's own mailbox
Users can send/receive mail from Logon Account
I've used the "test" button in the veritas backup job setup, always comes back successful.


0
Comment
Question by:ksuchewie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 34987015
This sounds like the same problem you are having:
http://www.symantec.com/connect/blogs/exchange-grt-copy-tape-fails
0
 

Accepted Solution

by:
ksuchewie earned 0 total points
ID: 34988155
I think I got it fixed.  One of my employees changed a setting on the logon account mailbox on exchange.  Make sure that the setting, "Hide from Exchange address lists", is NOT checked.  I guess he checked it so people wouldn't see the name in the global address list.  I unchecked it, reran the backup and it ran as sucessful to tape.  I'll run another back today to test.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35331099
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Suggested Courses

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question