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Blue Screen of Death bsod windows xp

Posted on 2011-02-25
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Last Modified: 2012-05-11
we're getting a few of our lenovo's that are gettting.
Our blue screen viewer.

02/24/11 12:09:15 (KIEKL1):
=================================================
DUMP FILE         : MINI022411-01.DMP
CRASH TIME        : 2/24/2011 11:37:10 AM
BUG CHECK STRING  : UNEXPECTED_KERNEL_MODE_TRAP
BUG CHECK CODE    : 0X1000007F
PARAMETER 1       : 0X00000008
PARAMETER 2       : 0XBA348D70
PARAMETER 3       : 0X00000000
PARAMETER 4       : 0X00000000
CAUSED BY DRIVER  : NTOSKRNL.EXE
CAUSED BY ADDRESS : NTOSKRNL.EXE+5EDC8
FILE DESCRIPTION  : NT KERNEL & SYSTEM
PRODUCT NAME      : MICROSOFT® WINDOWS® OPERATING SYSTEM
COMPANY           : MICROSOFT CORPORATION
FILE VERSION      : 5.1.2600.6055 (XPSP_SP3_GDR.101209-1647)
PROCESSOR         : 32-BIT
COMPUTER NAME     :
FULL PATH         : C:\WINDOWS\MINIDUMP\MINI022411-01.DMP
PROCESSORS COUNT  : 4
MAJOR VERSION     : 15
MINOR VERSION     : 2600
DUMP FILE SIZE    : 114,688
=================================================

=================================================
DUMP FILE         : MINI022311-01.DMP
CRASH TIME        : 2/23/2011 4:26:04 PM
BUG CHECK STRING  : UNEXPECTED_KERNEL_MODE_TRAP
BUG CHECK CODE    : 0X1000007F
PARAMETER 1       : 0X00000008
PARAMETER 2       : 0XBA340D70
PARAMETER 3       : 0X00000000
PARAMETER 4       : 0X00000000
CAUSED BY DRIVER  : NTOSKRNL.EXE
CAUSED BY ADDRESS : NTOSKRNL.EXE+5EDC8
FILE DESCRIPTION  : NT KERNEL & SYSTEM
PRODUCT NAME      : MICROSOFT® WINDOWS® OPERATING SYSTEM
COMPANY           : MICROSOFT CORPORATION
FILE VERSION      : 5.1.2600.6055 (XPSP_SP3_GDR.101209-1647)
PROCESSOR         : 32-BIT
COMPUTER NAME     :
FULL PATH         : C:\WINDOWS\MINIDUMP\MINI022311-01.DMP
PROCESSORS COUNT  : 4
MAJOR VERSION     : 15
MINOR VERSION     : 2600
DUMP FILE SIZE    : 114,688
=================================================

Does anyone have any ideas?
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Question by:technicalman
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7 Comments
 
LVL 4

Expert Comment

by:racastillojr
ID: 34985246
Try booting from a windows cd, when they ask select repair and that will take you to the recovery console. From there select the windows partition and type chkdsk /r then press enter. When that is done, type chkdsk /p then press enter.

Hope this helps.
0
 
LVL 70

Expert Comment

by:Merete
ID: 34985367
refs to this part>UNEXPECTED_KERNEL_MODE_TRAP
Did you recently upgarde to xpsp3?
My personal thoughts
Possibly outdated bios?
BSOD often caused by bad drivers / outdated or mismatched.
If you recently upgraded to xpsp3 MS provides a guide of what you need to do prior
Anti virus software can cause a problem windows updates installed on xpsp2 another
 outlined here
Prerequisites and recomended steps to install Windows XP SP3
http://support.microsoft.com/kb/950717


But to use another MS report I found this reference/
This error message can occur if either of the following conditions exists:
Your computer has hardware or software problems (hardware failure is the most common cause).
You try to over clock the speed of your computer's processor (for example, you set a 150 MhZ processor to run at 187 MhZ).
The above STOP error means a trap occurred in kernel mode and the trap is either one the kernel is not allowed to have or is always fatal. The most common causes of a STOP 0x7F are:
Low-level hardware corruption, such as corrupt memory (RAM)
Mismatched memory modules
A malfunctioning motherboard
Please continue
http://support.microsoft.com/kb/137539
0
 

Author Comment

by:technicalman
ID: 34985514
The image these Lenovo T410's have was based on winxp SP3.  These are brand new laptops, not more than 6 months old.  So i don't think the issue is outdated bios.
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LVL 92

Expert Comment

by:nobus
ID: 34986278
>>   NTOSKRNL.EXE  <<  this does not tell anything specific.
it can be a hardware problem -  you can run   Burnin Test :  http://www.passmark.com/download/index.htmor run from a live Knoppix cd, if it happens always :       ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso

it could also be the image - or imaging went wrong somewhere
0
 

Assisted Solution

by:technicalman
technicalman earned 0 total points
ID: 34989613
That's a thought, i'll look into that issue.
0
 

Accepted Solution

by:
technicalman earned 0 total points
ID: 35057156
It turns out that this was due to a bad microsoft patch.  kb2393802.  for some reason it was crashing our Lenovo's that were using Oracle.  Once the patch was removed and disallowed, the systems began to run normally.
0
 

Author Closing Comment

by:technicalman
ID: 35115167
I gave myself the points.  no one suggested a bad update as part of the solution.
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