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change the location om "My Documents" folder Windows 7 on 2003 domain

We are running server 2003 and connect 8 clients to the domain.

We have upgraded client PC's from XP Pro to new PC's loaded with Windows 7 Pro.

We have a problem with only one particular username who we don't seem to be able to alter the location of the "My Documents" which changed OK for the others, being servername\redirected folders\username\documents.

Standard way we use to change it is, logon username to domain using their own PC, click on Start - choose "documents" from pop up menu - new window pops up - Right Click on "Documents" in left hand navigation panel - choose "Expand" - Right Click " My Documents" - left click "properties" - choose "location" tab,
Current location / path of the "My Documents" is shown in an editable window and you can simply type in the new target location, there are also 3 button boxes directly underneath the location / path window for "Restore Default",  "Move", and "Find Target".
On the problem username, everything is the same until we get to the "location" tab. - the location / path is still shown but is not editable and none of the three button boxes are there !
We have checked the permissions on the 2003 server for this user and they seem to be identical to the other seven users ?
We have also tried the username on other PC's to rule out any settings on the actuall PC.
Any ideas why the option to change the location of "My Documents" for this user  is not available ?
All suggestion great appreciated, thanks.
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ensite31
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ensite31
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3 Solutions
 
CHutchinsCommented:
This is a shot form the hip.. does this user have a roaming profile?

all things being equal for all users, a roaming profile is the only thing I could think of causing an issue like this.  Esp since it follows from pc to pc.
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Raheman M. AbdulCommented:
The "My Documents" folder is known as the "Personal" folder to Windows 7 behind the scenes.

To change the location of the "Personal" folder in Windows 7:
1) Open regedit, and find the following entry:
"currrent_user\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"

2) Look for the registry key "Personal".  The "Data" value is the path to your Personal ("My Documents") folder.  

3) Change the value of the key to your preferred location, perhaps something like "F:\My Documents".

 
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ensite31Author Commented:
Hi CHutchins, that sounds worth checking, how do I look to see if a "roaming profile" has been setup for this user ?

Hi Marahman, thx for the feedback, we are fairly sure the issue is not tied to the PC, i.e. when logged into the PC all is well, it's only when we join the domain as this particular user, the issue shows itself.
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Raheman M. AbdulCommented:
have u tried my suggestion?
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ensite31Author Commented:
Sorry guys - gave you the wrong info, getting mixed up in my old age !

The server is running Windows Server 2008 Standard - 64 bit.

Hi Marahman, no we didn't try edit the registry, this is a user on the domain issue, not a local machine issue, Same problem exists if user moves to another PC and logs on. Thx anyway.
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Donald StewartNetwork AdministratorCommented:
Why dont you use Folder Redirection via Group Policy ??

This will save you all the manual steps.

http://www.virtualizationadmin.com/articles-tutorials/terminal-services/performance/configure-folder-redirection.html
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ensite31Author Commented:
Thanks for the suggestion dstewartjr, that really makes sense. Unfortunately not all users were using exactly the same path historically (kind of inheritated the management of this) .. so some have all their documents in server\redirected folders\username and others have it in the default of server\redirected folders\username\documents and one even has data & folders in both, so I need to tailor it to individuals ! - never easy is it ? - thanks for the good suggestion tho'
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Jerod SandersonCommented:
This has happened to us also. We had two ways to fix it. The first way we fixed this issue was how marahman said above. The second way was we had to on a few win 7 pc's  activate offline files so the users folder on the server was indexed and allowed to change the path of the my docs folder.
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Donald StewartNetwork AdministratorCommented:
Even though you have a mixture of locations, I would just create a new location and redirect them all to this new location. Nobody would notice the difference and it should be pretty seamless.
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ensite31Author Commented:
Thx for all your help folks. We decided on Marahman's suggestion and edited the registry, .. as long as he sticks to his own workstation all will be well ! - would have been nice to know the reason why this particular user has this issue tho',  but hey, only so much time we can spend on a particular problem. Thanks again, got to know a lot more in the process. Every day's a school day !!
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ensite31Author Commented:
Great to have all you guys on-board, really appreciate all your help & suggestions.
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