Solved

SC542 error on Ricoh SP 3410sf

Posted on 2011-02-26
4
14,049 Views
Last Modified: 2012-05-11
I know it's related to the fuser but I want to get into maintenance mode to try clearing it first.  This is a new multifunction and not their printer.  IKON has been dragging their feet finding a resolve.

Instructions I have that aren't letting me into maintenance mode:

Execute "fuser SC reset"
clear 107 start
Maintenance mode
Engine maintenance
Execute fuser SC reset
0
Comment
Question by:Jon Giese
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 9

Accepted Solution

by:
jrtec earned 500 total points
ID: 34989615
I looked at the service manual, but it doen not say how to get in Maintenance mode.
On Ricoh Manufactured devices to get it to service mode you do the following:
Press in sequence: Clear 1 0 7 and then press and hold Stop until the screen changes (about 5 to 10 seconds)
But I dont know if it works for this model as I think it´s rebranded.

On the lower end rebranded models the following is the way to get in to service mode, but it unlikelly to work in your. Well you can try.
To enter Tech Mode
To enter Tech Mode, press the following keys in sequence:
"Menu" ¿ "#" ¿ "1" ¿ "9" ¿ "3" ¿ "4" ¿ "Menu"
The display shows "Tech Mode> Tech menu”
Press “OK” to enter Tech menu.
To exit the Tech Mode
To exit Tech Mode, press the following keys in sequence:
"Stop" ¿ "Menu" ¿ "#" ¿ "1" ¿ "9" ¿ "3" ¿ "4"

0
 
LVL 1

Author Comment

by:Jon Giese
ID: 34991355
I'm sure it's rebranded as it's a $500 laser multifunction.  I wonder who makes these?  

I was able to get into tech mode on my SP 3200sf.  Did not see any option for fuser reset but maybe I will see something on the SP 3410sf when I stop by tomorrow.

I will report back tomorrow with the results.  Thanks!
0
 
LVL 1

Author Closing Comment

by:Jon Giese
ID: 35190081
Clear 1 0 7 was the solution, just had to power cycle it first.
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question