Solved

"Invalid e-mail alias" in SBS 2008 console

Posted on 2011-02-26
5
1,384 Views
Last Modified: 2012-05-11
In SBS 2008 using Exchange 2007, when in the SBS console, I changed someones redirected folder quota.  When I clicked OK, it went back to the General category, and pointed to the E-mail Address field and said: "Invalid e-mail alias.  This e-mail alias already exists.  Type a different e-mail alias"

What gives?  This account has been set up for ages.  The only way I could get out was to change the address there to something else.  Now I can't get back to the original email address.

I've googled this, and though there are many who mention this problem, I've never seen a single solution.

My Exchange 2007 version is 8.1 Build 240.6
0
Comment
Question by:DaveWWW
  • 2
  • 2
5 Comments
 
LVL 74

Expert Comment

by:Glen Knight
ID: 34988807
Is there another user or possibly a public folder or maybe even a distribution group that has this alias? Or does the original one have a space in?
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 34988817
To eliminate the SBS console as being the problem, can you change it back using the Exchange Management Console?
0
 

Author Comment

by:DaveWWW
ID: 34988837
Both the old address and the new one that I "had" to create are there in EMC.  The new one is her main one (bolde).  "Set as reply" is greyed out for both addresses.  If I create another email address in there, I cannot set that one as the reply one either.
0
 
LVL 13

Accepted Solution

by:
connectex earned 500 total points
ID: 34989090
You need to install SBS 2008 rollup 5. Please this blog post by the SBS team: http://blogs.technet.com/b/sbs/archive/2011/01/26/sbs-2008-update-rollup-5-released-kb2458094.aspx
0
 

Author Closing Comment

by:DaveWWW
ID: 34996691
Thank you very much!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question