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Cognos - Unable to open cognos using localhost/cognos8

Experts... I have installed Cognos 8.4 and Oracle 10g. I have the cognos connection working. When I open the url http://localhost/cognos8 the cognos configuration page briefly opens and I get a 404 error. Please help....

SNeupane

Have you configured IIS with cognos8 directory?
Also, make sure the user account for content store has full access to create/update tables.

chickanna

ASKER

Yes. I have configured IIS with cognos8 directory.

Guillermo Feijóo

Hi:

Dont you have to imput a port in the URL?

chickanna

ASKER

no. I am using the default port of 80

Guillermo Feijóo

Clasic questions:

Firewall, antivirus?

SNeupane

Give more info:
1. Operating system: 32 or 64 bit?
2. Is Cognos service started?
3. Cgi or isapi used in Cognos configuration?
--if isapi in 64 bit, you need to add the isapi extension.
4. cgi-bin in IIS must have scrip and execute checked.
5. Remove everything from IIS and readd, stop and start default web site.

chickanna

ASKER

Guillermin-qo -- Yes, I have firewall ON and Antivirus software installed. Do these interfere with the IIS rendering Cognos pages?

SNeupane --
OS - windows XP sp-3
Cognos service is started
Cognos 8.4 -- cognos.cgi is used (I think)
cgi-bin in IIS has all permissions
stopped and started default web site. Also, tried with Apache web server. but same thing happens. configuration page comes up and dissappears.

ASKER CERTIFIED SOLUTION

SNeupane

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