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If she clicks into the window and drags, does she then see the text by highlighting it? if so, she may just need to change the font colour for previewing messages.
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If she clicks into the window and drags, does she then see the text by highlighting it? if so, she may just need to change the font colour for previewing messages.

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Changed from HTML to Plain Text.
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Changed from HTML to Plain Text. &nbsp;However, the whole building standard is HTML and I have no idea why that would not work on ONE computer.
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Changed from HTML to Plain Text.  However, the whole building standard is HTML and I have no idea why that would not work on ONE computer.

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I suspect something is wrong with the HTML rendering component of GroupWise. You might try re-installing the client.
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I suspect something is wrong with the HTML rendering component of GroupWise. You might try re-installing the client.

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When user receives email using her Group Wise email account, there is not text in the message box. &nbsp;If she tries to reply or forward, the text then shows up. &nbsp;How does that change to normal so that text is available when email is opened.
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When user receives email using her Group Wise email account, there is not text in the message box.  If she tries to reply or forward, the text then shows up.  How does that change to normal so that text is available when email is opened.

How do I see text in email message box

Groupware, also known as collaborative software, is a type of application software designed to help people involved in a common task to achieve their goals. Software products such as email, calendaring, text chat, wiki, and bookmarking belong to this category whenever used for group work, usually in a workplace environment (as opposed to a social networking environment). Most popular groupware applications include Contact Management,MS Server Apps, Cloud Computing, Version Control, Chat/IM, Email Software, Conferencing Software, Outlook, Office Suites, Project Management Software, Content Management, Virtualization, and Cloud Services.