[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 372
  • Last Modified:

How do I see text in email message box

When user receives email using her Group Wise email account, there is not text in the message box.  If she tries to reply or forward, the text then shows up.  How does that change to normal so that text is available when email is opened.
0
lizzytish
Asked:
lizzytish
  • 3
  • 2
1 Solution
 
Darren SharplesSystems SpecialistCommented:
If she clicks into the window and drags, does she then see the text by highlighting it? if so, she may just need to change the font colour for previewing messages.
0
 
PsiCopCommented:
Either that of she can set the GroupWise client to view E-Mail as plain text.

HTML E-Mail ought to be banned.
0
 
lizzytishAuthor Commented:
Changed from HTML to Plain Text.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
lizzytishAuthor Commented:
Changed from HTML to Plain Text.  However, the whole building standard is HTML and I have no idea why that would not work on ONE computer.
0
 
PsiCopCommented:
I suspect something is wrong with the HTML rendering component of GroupWise. You might try re-installing the client.
0
 
PsiCopCommented:
Thanks for the points.
0

Featured Post

Take Control of Web Hosting For Your Clients

As a web developer or IT admin, successfully managing multiple client accounts can be challenging. In this webinar we will look at the tools provided by Media Temple and Plesk to make managing your clients’ hosting easier.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now