Error on Window Explorer
Posted on 2011-02-27
I have several users running on Terminal Server (Server 2008R2). One user is always experiencing a problem with Windows Explorer. The error message says:
Windows Explorer has stoped working
-> Check online for a solution and restart the program
-> Restart the program
(** note: these 2 options don't do anything, it just shutdwon the Explorer)
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Fault Module Name: ntdll.dll
Inside the Terminal Server, there is an RDP link to a thick XP computer. The error happened only if this RDP link connected and when I close the Windows Explorer (once I'm done using it).
However, other users with the same situation and condition, never have any problem.
Any suggestion how to solve the issue?