iphone access exchange server 2003

we are just setting up iphones to access our exchange server 2003
but the ipad and iphone do not allow ipaddress/exchange as we have it set up for our OWA currently, Never seemed an issue and worked.
what do I need to do to get exchange.joe.com posted publicly pointing to our exchange server instead of the external ip address that we have now.

jockbirAsked:
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Alan HardistyConnect With a Mentor Co-OwnerCommented:
Please have a read through my Exchange 2003 / Activesync article:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

You need to use the FQDN / IP address that matches your certificate name.  If your certificate is an IP address, use an IP address - otherwise the FQDN on your certificate needs to resolve to your servers address in DNS (thus if it is a .local FQDN on your certificate - you need to change the certificate name).

Alan
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jockbirAuthor Commented:
still having issues but closer
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