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WAP and internet issue

Posted on 2011-02-27
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Last Modified: 2013-12-27
I have set up a couple of Cisco WAP4410N Wireless-N Access Point's with a Billion ADSL2
modem/router. The internet drops out every hour or so. I reset the router and all
is ok.

2 questions, what is the best ADSL router suited to the Cisco WAP4410N?
Best way to find out why internet drops out i.e. adsl router, or ISP or WAP's

Cheers.
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Question by:eclipsegems
7 Comments
 
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Expert Comment

by:kdearing
ID: 34993837
Have you checked for any firmware updates?
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Author Comment

by:eclipsegems
ID: 34993842
on the Billion? no
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Expert Comment

by:kdearing
ID: 34993880
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Expert Comment

by:orbistechnology
ID: 34994013
Those are really "Linksys" WAP4410Ns rebranded as Cisco.  Most of that stuff is very shoddy at best.  You can't count on anything you can buy from a big box store.

That said, are all of your APs on different channels?

Most ADSL routers are also sub par.  I prefer the true Cisco ADSL modems (SA500s) and good access points.  Last set of APs we used were the 1130s - very reliable.

You'll be around $1000 per installation, but you will have *no* issues.  Most ISPs don't even have good "head-end" equipment, however, so investing in good gear at your customer site may not prove wise.  If you can't get a real CC-something from your ISP, change ISPs.  Best to stick with the "good 'ol" standards like T-circuits or metro Ethernet.  If your ISP can't offer Cisco CPE, time to reconsider.
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Author Comment

by:eclipsegems
ID: 34996875
orbistechnology, the SA500s are just routers, not modems?

kdearing, do you really think a firmware jolt will fix the issue?

How do I isolate where the problem is, ISP or Router?
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Accepted Solution

by:
kdearing earned 2000 total points
ID: 34997072
If rebooting the Billion router (and doing nothing else) fixes the problem, then the router is the problem.
I have seen firmware updates fix intermittent connectivity problems.

In my experience, you've got a 20% chance of firmware fixing your problem.
If not, then you'll need to replace it.
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LVL 71

Expert Comment

by:Qlemo
ID: 35339903
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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