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System Restore does not work

Posted on 2011-02-27
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I get the message in the screenshot each time I try to run System Restore (SR).
I can find neither file (Source/Destination) referenced in the screenshot on my PC.

Here is what I have done so far. I may not have remembered everything.
1) Ran SR from several restore dates (both with and without MS Security Essentials running). The Computer|System Protection|System Restore window suggests I do have System Restore points.  See #5 below.
2) Ran SR in Safe Mode
3) Ran Chkdsk /r (no problems reported)
4) Ran sfc /scannow. (nothing reported) (SfcDetails.txt and C:\Windows\Logs\CBS\CBS log are incomprehensible to me, but I can post.)
5) Looked at Volume Shadow Copy in Services. It is set as Automatic, but sometimes not Started. Remote Procedure Call is Started. However, on some other boots Volume Shadow Copy shows as Started.
6)  Ran #1 of the above both after a manual start of Volume Shadow Copy and also
without checking Start status. However, on some other boots Volume Shadow Copy shows as Started.
7) Should VSC be Started at all times for System Restore to work?  If so, how do I set VSC to always be on?
8)  I unhid the System Volume Information folder. It shows as empty, though I understand this may not be correct. (Maybe I do not need to know, but where does Win7 store System Restore points so I can check to see if anything is there?)  
9) I deleted all System Restore points, created a new one and waited until a new program was installed.  Tried System Restore to the time before the new program.  No difference.  Same message.
I use Win7 Pro 64 bit.  IE8.  MS Security Essentials.     System Restore error
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Question by:jcimarron
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by:jcimarron
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nobus--Thanks.  I did try that, but I was somewhat ashamed to admit it did not finish.  I may try that again later today.  Obviously something wrong with the PC.
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by:jcimarron
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nobus--I should have been more precise.  I am in a bad mood.
The message I get when trying to do a Repair Install (from the Install Windows/Compatibility scan) is
"The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.  

There is not enough free space on partition (H:). A total of 15 megabytes (MB) of free disk space is required. Try Disk Cleanup, or moving files to an external location such as a CD, DVD, or external hard drive, and then restart the installation."


I did the Disk Cleanup, but I have no partition H: and all attempts to carve one out of the other five partitions have been unsuccessful.
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by:BDugas
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To do a repair install,
   Insert windows 7 disk
   Boot to cd
   select time zone
   select in the bottom left hand corner repair windows

Should fix the issue


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by:nobus
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maybe a screenshot of your disk management could help here - plse post one to clarify.
is it possible the H: was created when the system was setup, and deleted, or renamed,  later?
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I have no intention of delaying things, but I may have been successful in naming a partition H: and increasing its size.  I have had no time to see if I can now run System Restore or a Repair Install.  However I attach the screenshot of Disk Management.
Please post if you feel this is not a good arrangement.

Otherwise, please hold on for further comment from me until Friday at earliest.  Many more things on my plate right now.
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well, obviously the screenshot did not appear, so I will try again.
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Screenshot? Disk Management
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Here is an updated screen shot after I cleaned up that Unallocated Space to the right of C. : I do not thinks this adds anything, but ...  Disk Management 1
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by:nobus
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the only difference i see from my disk management screen is that your system reserved partition has a drive letter -  and mine not; maybe you assigned a drive letter?
more info on it : http://www.mydigitallife.info/2009/08/20/hack-to-remove-100-mb-system-reserved-partition-when-installing-windows-7/

for the SR -  do you have spybot? or UAC ? disable AV, scanning etc..
worth looking into  : http://forums.cnet.com/7723-12546_102-351256.html

the net is full of   System Restore did not complete successfully - but no real solution...
you may have to do a fresh install..
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nobus--The System Reserved partition was the only one that would allow me to assign the letter H:.  It had no drive letter before.  I did this because one of the earlier messages said H: did not have enough room to be able to do the Repair Install.  See posts  35000735 and 35013415.
I do not use Spybot, but I do use UAC at the default WIn7 setting.
Still no time to do anything.  I hope to do a Repair Install tomorrow.
Thanks for the links.
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nobus--I should have made it clearer that when I started this thread I had no partition H: (showing anyway) but seemed to need one per post  35000735.  
So, I thought I would try to try to create a partition H:.  The only partition that would allow this was System Reserved which had no drive letter, and was only 27MB in size and was essentially full (26 MB).  So subsequently I named the System Reserved partition H: and was able to increase the size manually (using Partition Wizard) to 127MB.
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by:nobus
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i must say i never youched or changed that partition, so  i can't really comment
maybe best ask for more help (= request attention)
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I ran Repair Install and it seems to have worked!  (I really do not know since I repaired with a disk of the same OS, but I got through the whole procedure and the PC is working.)  So renaming Drive H: and then enlarging also seems to have worked.
Now I have to wait to install something and see if System Restore works.
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by:jcimarron
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Many thanks for your help.
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It looks like what I meant to post just before the last did not take.
System Restore WORKED!!
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by:nobus
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FYI - i tried on a n empty disk :
- installed W7 - 64 bit  -- took SRP (sytem restore point)
-installed several programs - tried system restore  - ok
-disk management (DM) showed : 100MB, no partition letter - rest OS
-i used DM to shrink OS by 50 Mb - layout : 100 - OS - 50Mb
-then used Bootit to slide OS to EOD, layout 100 - 50 - OS
-was rewardded with a nonbooting sytem
-used repair install from DVD - worked ok --> system booted OK
-tried system restore again : works also
-undid system restore - ok again

so i'm not sure what to offer as conclusion; there are problems when changing partition size/letters - but a repair fixes them
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just wanted to add : it took several hours...but i wanted to see what happenend
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nobus--
"when changing partition size/letters - but a repair fixes them "
On my system it was the other way around.  A change in the partition size and giving it a drive letter (though I did not separate the two actions) fixed Repair Install.

I still have no clue what "ComPlusStaging" in the error message means.  
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nobus--Thanks for the references.
" it looks like you did SR from Windows; and you shouyld run it from DVD "
I never heard of that.  I guess you mean to boot from the DVD and run System Restore when the options come up.  I rarely do that.  
Yes, I did run System Restore from Windows throughout the procedures mentioned in this thread although I did try to run it once or twice from Safe Mode without success.
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well- it's what i read in all those threads - so worth a try, to see if it changes anything..
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