Im having a issue outlook 2007 not being able to open a profile after outlook hangs for a while and i click on the screen everything grays out then i get a error saying:
microsoft office outlook is not responding
i click on details and the below error is given.
A problem caused this program to stop interacting with Windows.
Problem Event Name: AppHangXProcB1
Application Name: OUTLOOK.EXE
Application Version: 12.0.6550.5003
Application Timestamp: 4d10fbc4
Hang Signature: b0c9
Hang Type: 128
Waiting on Application Name: lsass.exe:protected_storag
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081
Additional Hang Signature 1: b0c9af22e6de38da23f55ec4df
Additional Hang Signature 2: 9f6e
Additional Hang Signature 3: 9f6ea73c12cf1b3f80c9e5e08f
Additional Hang Signature 4: b0c9
Additional Hang Signature 5: b0c9af22e6de38da23f55ec4df
Additional Hang Signature 6: 9f6e
Additional Hang Signature 7: 9f6ea73c12cf1b3f80c9e5e08f
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
the strange thing is that i have a couple of profiles and the one with the issue is my pop account however the account that is attached to a exchange has no issues.
any help would be great.