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Outlook 2007 - You have exceeded the size limit of your mailbox

Hi Guys,

We have one user on our in Exchange config, who's Outlook is reporting:
"you have exceeded the size limit of your mailbox"

The size of his OST file is sitting on 3.2GB
The actual mailbox size reported in Outlook is 2.4GB

The size limit for his mailbox in Exchange is 18GB.

I am not sure whether the Outlook standalone 2.0GB limit applies to OST (Exchange config) also?
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Rupert Eghardt
Asked:
Rupert Eghardt
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1 Solution
 
MichaelVHCommented:
Hi there,

Can you confirm that the limit is indeed 18 GB? Don't forget you've got the storage-quota's on the MB-database and you've got individual storage quota's.

Michael
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Glen KnightCommented:
If you have specified an 18GB limit then this will override the store configuration so that shuoldn't be a problem.

When did you set the 18GB limit? How long ago?  Sometimes it can take a few hours for this change to be updated, restarting the Microsoft Exchange Information Store service will speed this up.
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Rupert EghardtAuthor Commented:
I confirmed:
- Server config, Mailbox, FSG, Mailbox DB, Limits, all 3 storage limits on 18 991 680 KB
- Recipient config, mailbox, mailbox properties, mailbox settings, storage quotes, all 3 limits set to 18 000 000 KB
* I took off the tick for the mailbox to use database defaults
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Rupert EghardtAuthor Commented:
The limit was only set about 1 hour ago?
Should I restart Exchange?
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Glen KnightCommented:
yes, restart the Microsoft Exchange Information Store service.
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Rupert EghardtAuthor Commented:
Thanks, the Information Store restart, did the trick!!
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