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Unable to send .OFT files

Hey everyone,
 I'm hoping someone can help me with an issue I am having.

Basic info:
Server 2003
Outlook 2007
Workstation OS: XP pro V2002 SP 3

Issue:
I have a user that has created a template in outlook and has saved it as a .OFT file. The file is saved in a shared folder on our FP01 server where everyone can access it. The problem arises whenever the user tries to email the file. Whether you "drag and drop" or insert it as an attachement, the e-mails disappear. The emails do not appear in the sent folder, outbox and are never recieved by anyone. I have verified the settings for the mail to be delivered to the sent folder and they are correct.

Also,
When you try to open the .OFT file from the shared folder, you recieve the following message.

http://filedb.experts-exchange.com/incoming/2009/08_w34/t172666/oft.JPG

Thanks in advance guys!
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TENNE55EE
Asked:
TENNE55EE
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1 Solution
 
Robby SwartenbroekxMSP engineerCommented:
I would put the oft in a zip, rar or other compressed file and mail it like that.
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TENNE55EEAuthor Commented:
I will give this a shot, but I am hoping for a solution and not just a band-aid for the problem.

thanks!
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Robby SwartenbroekxMSP engineerCommented:
There is a KB that explains the use of oft files: http://support.microsoft.com/?id=907985

I think one one these 2 passages is the sollution you need:

Best practice: Use published custom forms that contain custom fields
Outlook largely trusts published custom forms. However, Outlook does not trust unpublished forms or one-off forms. This includes .oft files. Therefore, when you design a custom form solution, we strongly recommend that you publish the custom form. You should design the form so that the form does not become a one-off form. As long as a form is published, the form will not be affected by the change in Outlook.
For more information about one-off forms and how one-off forms can be unintentionally created, click the following article number to view the article in the Microsoft Knowledge Base:
290657  Description of form definitions and one-off forms in Outlook 2002

When you publish an .oft file to a different store, the default store lets you create properties in that store. Additionally, when you create a custom form that has custom properties and you publish it to the appropriate forms library or folder, the custom properties are created in the affected stores.


Not recommended: Deploy or send .oft files for users to open
You can save Outlook custom forms as .oft files. These forms can contain custom fields, user-interface changes, and custom Microsoft Visual Basic Scripting Edition (VBScript) code to add functionality to the form. Although Outlook already contains features that prevent the VBScript code in .oft files from running, Outlook now also restricts the use of .oft files. If an .oft file contains custom properties and the user has not previously used those custom properties, the custom properties are not in the user's default store. Outlook will not render the custom form when the user double-clicks the file. However, to have Outlook open a custom form that is stored as an .oft file, click File, click New, and then click Choose Form. You can then change the location to User Templates in File System, and then click Browse to open the .oft file. The form will open, and you can save the custom properties to the default store.
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