Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

HP4015n refuses to print from given tray

Posted on 2011-02-28
5
Medium Priority
?
1,036 Views
Last Modified: 2012-05-11
Hi,
I have a HP 4015n which refuses to print from another tray than tray 3. It has 2 extra trays, so 4 in total. 2 is blanco, 3 letterhead and 4 follow up.
I made a user defined stting to print the first from 3 and rest from 4. But now it prints allways from tray 3 also when I tell it to print from another tray.
0
Comment
Question by:rogerberger
5 Comments
 
LVL 39

Expert Comment

by:hdhondt
ID: 35002558
If you are printing from Word, make sure you change the tray setting from Page Setup, not from printer Properties at print time.

If the problem happens from another application, what is the application?
0
 
LVL 11

Accepted Solution

by:
yelbaglf earned 1000 total points
ID: 35030876
We had some similar issues, when printing from terminal services.  Our fix was to use a different driver, and the HP UPD was perfect for our environment.  Also, I verified that it is compatible with the lj4015.
http://h20338.www2.hp.com/hpsub/cache/344305-0-0-225-121.html
0
 

Author Comment

by:rogerberger
ID: 35035189
OK, I will try both options. I will be gone next week so I'll be back after then. Thanks.
0
 
LVL 1

Expert Comment

by:shufel
ID: 35056393
check the plastic sensor near a rubber wheel on your tray 3 . maybe it's stuck and doesn't recognize that there is paper inserted.
0
 

Author Closing Comment

by:rogerberger
ID: 35155958
Installed new driver and everything worked as it should be.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question