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local data different than server data

Posted on 2011-02-28
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Last Modified: 2012-05-11
In outlook, one of my mailbox's is showing 0 bytes for inbox data under the 'local data' but is showing 4gb under 'server data'. Where is the data found so that I can clean it out?
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Question by:RTCexpert
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Expert Comment

by:mnation1
ID: 35004097
It could be that your local data is having trouble syncing with the server data because you are over size limit.  If you are the server administrator, try temporarily increasing your mailbox size limit above what it says the size of your 'server data' is.  Then connect open up Outlook again and see if it can sync and then check the folder size to see which folder the extra data is being stored in.  Hopefully it will let you delete it once you've found it.
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Accepted Solution

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RTCexpert earned 0 total points
ID: 35006808
turns out that one of the archived pst files was way behind in the sync. Once the pst caught up and was complete after the sync, both the local and server data tabs were showing the correct information. Thanks for the help.
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Author Closing Comment

by:RTCexpert
ID: 35045380
I didn't have to change the size limits but rather wait out the pst sync/load.
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