SEP Security Status reportes dekleted client
I have SEP management console installed on a server and the Security Status is "attention needed" because of one Client reporting "Intrusion Prevention Signature Failure". The issue is that this client (server) has been shut down and removed without uninstalling the SEP Client. What I did is that I have removed the Client from the management console, but the report still shows the security status RED and points to the same client.
Autorefresh is set to 15 minutes, restart of the console did not help either.
Any ideas?
Autorefresh is set to 15 minutes, restart of the console did not help either.
Any ideas?
ASKER
An output i get from this one:
<?xml version="1.0" encoding="UTF-8" ?>
<Response ResponseCode="0" />
<?xml version="1.0" encoding="UTF-8" ?>
<Response ResponseCode="0" />
ASKER
Well obviously this did not help, any other suggestions?
Since how many days are passed the client has been removed? The offline clients are purged from the console after 15 days if I am not wrong. If it has not been 15 days you would need to wait till then.
Sudeep
Sudeep
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ASKER
@Sudeep: it is more than 15 days since I deleted the client.
@Jimmy: The Version is 10.0.4202.75
@Jimmy: The Version is 10.0.4202.75
There is no symantec end point 10.0.4202
Are you sure we are talking about the same product? It looks like you might be using Sep11 MR4 have you tried restarting the server and clearing the status page?
You are using an older version the currecnt version is sep11mu6 mp2
Are you sure we are talking about the same product? It looks like you might be using Sep11 MR4 have you tried restarting the server and clearing the status page?
You are using an older version the currecnt version is sep11mu6 mp2
ASKER
Sorry my bad it is 11.0.4202.75 of course
I tried to restart the server and run CleanCLients command
how exactly should I clear the status page?
I tried to restart the server and run CleanCLients command
how exactly should I clear the status page?
SOLUTION
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http://127.0.0.1:9090/servlet/ConsoleServlet?ActionType=ConfigServer&action=CleanClients
Sudeep