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printer redirection for 1 user only not working to a WIn 7 VM

Posted on 2011-02-28
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Last Modified: 2012-05-11
Hi,

i have an issue i just can't work out.

i have a windows 7 VM on a Hyper-v server (not managed by remote desktop services).

when connecting with all bar one username ( a combination of adminsitrators and non-administrators) printers are redirected from the client computer

but with one non-administrative account printers are not being redirected. i just cant work out why.

all computers (clients and hosts) are connected to the same domain.

anyone have any ideas?

thanks

jack
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Question by:jackbenson
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Expert Comment

by:Bill
ID: 35010751
Couple things:
 1- The setting to map client printers is typically done on the RDP connection window under > Options > Local resources > Local devices and resources > printers.
     Perhaps the user's RDP connection settings don't have the option turned on to map local printers?
 2- For troubleshooting purposes you can try adding the user to the Local Administrators group on the virtual PC to see if permissions are the issue.
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Expert Comment

by:Bill
ID: 35010851
Couple other thoughts:

-Printer mapping can be set via local security policy or through group policy
Computer Configuration > Administrative Templates > Windows components > Remote Desktop Services > remote Desktop Session Host > Printer Redirection

-Is the problem user able to login via RDP to any other machine and have the printers mapped?  (perhaps the printers installed are unable to map, like certain multifunction Scanner/copier/printer/coffee maker devices

-Another permission you might set for the user as a workaround is to add the account to the Print Operators local group.  That opens up permissions a bit.  But truly it's the RDP session settings itself that typically maps local resources, unless it's prevented by an administrator using one of the various methods we have available to disallow this feature.
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jackbenson earned 0 total points
ID: 35015211
i tried all of this. i even tried adding the account to local administrators on the VM and still nothing.

i ended up deleting the windows account and re-creating it. that was the only way to get round the problem.

worked like a charm

thanks for your reply

jack


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by:jackbenson
ID: 35045736
there was no solution
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