Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

printer redirection for 1 user only not working to a WIn 7 VM

Posted on 2011-02-28
4
Medium Priority
?
899 Views
Last Modified: 2012-05-11
Hi,

i have an issue i just can't work out.

i have a windows 7 VM on a Hyper-v server (not managed by remote desktop services).

when connecting with all bar one username ( a combination of adminsitrators and non-administrators) printers are redirected from the client computer

but with one non-administrative account printers are not being redirected. i just cant work out why.

all computers (clients and hosts) are connected to the same domain.

anyone have any ideas?

thanks

jack
0
Comment
Question by:jackbenson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 8

Expert Comment

by:Bill
ID: 35010751
Couple things:
 1- The setting to map client printers is typically done on the RDP connection window under > Options > Local resources > Local devices and resources > printers.
     Perhaps the user's RDP connection settings don't have the option turned on to map local printers?
 2- For troubleshooting purposes you can try adding the user to the Local Administrators group on the virtual PC to see if permissions are the issue.
0
 
LVL 8

Expert Comment

by:Bill
ID: 35010851
Couple other thoughts:

-Printer mapping can be set via local security policy or through group policy
Computer Configuration > Administrative Templates > Windows components > Remote Desktop Services > remote Desktop Session Host > Printer Redirection

-Is the problem user able to login via RDP to any other machine and have the printers mapped?  (perhaps the printers installed are unable to map, like certain multifunction Scanner/copier/printer/coffee maker devices

-Another permission you might set for the user as a workaround is to add the account to the Print Operators local group.  That opens up permissions a bit.  But truly it's the RDP session settings itself that typically maps local resources, unless it's prevented by an administrator using one of the various methods we have available to disallow this feature.
0
 
LVL 1

Accepted Solution

by:
jackbenson earned 0 total points
ID: 35015211
i tried all of this. i even tried adding the account to local administrators on the VM and still nothing.

i ended up deleting the windows account and re-creating it. that was the only way to get round the problem.

worked like a charm

thanks for your reply

jack


0
 
LVL 1

Author Closing Comment

by:jackbenson
ID: 35045736
there was no solution
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question