Solved

Copy\Paste Limitation in RemoteApp

Posted on 2011-02-28
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Last Modified: 2013-11-21
Hello,
I've got an home made application, working with Remoteapp,
Everything works fine, but there is a limitation with the copy/paste :
Copy/paste is enabled in the rdp file.

When the application is running locally, i can copy/paste some data and form (color, spreadsheet etc).
When the application is running in RemoteApp, i'm trying to copy from the remoteapp to paste in my local Excel => paste only text ... if i selected a spreadsheet for exemple, it gives me only text, i loose all form.

I'm not sure if my explaination is clear :)

Do you have an idea ?

thanks.

Mathias
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Question by:Mathias75000
12 Comments
 
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Expert Comment

by:Jackie Man
ID: 35003466
Is there any local policy and group policy settings applied in your server which hosts the RemoteApp to disable the clipboard redirection?

Computer Configuration \ Administrative Templates \ Windows Components \ Remote Desktop Services \ Remote Desktop Session Hosts \ Device and Resource Redirection \ Do not allow clipboard redirection

Source: http://social.technet.microsoft.com/Forums/en/windowsserver2008r2rds/thread/40472a71-1bc8-4c51-bed2-d8122fdcf0c5
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LVL 38

Expert Comment

by:Jim P.
ID: 35004145
Sometimes you need to restart rdpclip.exe.

Note that if you do it with multiple users -- everyone will loose their clipboard capability.
taskkill /im rdpclip.exe /f
rdpclip.exe

Open in new window

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Author Comment

by:Mathias75000
ID: 35005324
The GPO is ok, clipboard redirection is on, I already try to restart rdpclip without success ...
from a a client PC i can copy/paste (so i think that there is no pb with clipboard redirection) but with limitations ! i can only copy "brut" text, no form, spreadsheet, color ...
hmm...
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Author Comment

by:Mathias75000
ID: 35007344
no idea ?
here is the example :

in picture 1, here is an spreadsheet in the remoteapp,
 pic  1in picture 2, i'm copying
 pic 2in picture 3, the paste in Excel => data are here but just the text
 pic 3
if i do the same thing with the App running locally, i can paste everything, the spreadsheet is paste perfectly in Excel.

thanks
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LVL 38

Assisted Solution

by:Jim P.
Jim P. earned 250 total points
ID: 35008318
Pictures say a thousand words.

I'm betting that when the application is running in RemoteApp, you are being presented a web page instead of the actual app. It looks close enough that it isn't normally an issue.

I think about the only solution is to build an export routine to the \\tsclient\c drive.
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Author Comment

by:Mathias75000
ID: 35009378
no that's not a web page, there is some spreadsheet is the RemoteApp, Pic 1 & 2 come from the RemoteApp.
in fact, we already have an export button in the remoteapp (it works ;)  but some users want to copy/paste directly ...
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Expert Comment

by:SiddharthRout
ID: 35016842
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Author Comment

by:Mathias75000
ID: 35016970
looks like my problem but can't apply to me.
i found some few people with this same problem but no solution :
http://social.technet.microsoft.com/Forums/lt-LT/w7itpronetworking/thread/e6ad8ddd-b471-4bf5-b69f-b83bb07cbbbb
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Expert Comment

by:cyberkiwi
ID: 35021110
@Sid - your linked article says "As a workaround, change the display protocol to RDP". RemoteApp is RDP!

@Mathias

Looks like you found your problem.  Either work around it by disabling drive redirection, or it becomes insurmountable because it is a bug.  A possibly way to work around this is to paste to local Excel first, select from Excel and paste remotely.  Copying from Excel uses a different format that is not HTML.
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LVL 38

Expert Comment

by:Jim P.
ID: 35024666
Everything I'm seeing and the terms that are being used in the links below (HTML, render, HTTPS) along with the screen shots you provide is exactly what happens when copy a web page and try to dump it to an office app.

My best guess is that they are converting the display to a web page, which is generally faster than KVM solutions. (KVM -- Keyboard Video Mouse) Normal use -- entering data, reading, printing, etc. -- look normal. When you try to copy/paste is when you run into issues.

---------------------------------------------------------------------
http://itexpertvoice.com/home/how-to-use-microsofts-remoteapp-an-inexpensive-alternative-to-managing-remote-desktop-applications/
http://www.stealthpuppy.com/virtualisation/remoteapp-for-windows-xp-and-windows-vista-the-missing-pieces/
http://en.wikipedia.org/wiki/Remote_Desktop_Services#RemoteApp
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Accepted Solution

by:
Mathias75000 earned 0 total points
ID: 35024989
I didn't resolve my problem, but in the app we have an "export" button and it do it right.
it's just a bit longer, users will have to learn it !
Anyway, thanks everyone !
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Author Closing Comment

by:Mathias75000
ID: 35135846
no solution.
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