2tb SATA drive compatibility

Posted on 2011-02-28
Last Modified: 2016-06-26
HI Experts

I have a PC with a Gigabyte GA-MA78GM-DS2H motherboard

currently installed is a 1tb SATA hard drive.

I have purchased a 2nd HD for additional storage it is a

Western Digital WD20EARS 2TB Hard Drive SATAII 64MB Cache

now, I have a problem..... the drive does not appear in BIOS, or windows...

I remove the existing 1tb drive and have just the 2tb drive connected, and still nothing....

I contacted WD, and was told to contact gigabyte about drive compatibility... unfortunately gigabyte are not as easy to contact as WD, and I had to use their email form on the website.... 1 week later and still no reply....

I can't imagine that the motherboard is not compatible with the HD, any ideas where I go from here?
Question by:cycledude
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LVL 47

Accepted Solution

dlethe earned 250 total points
ID: 34997926
You'll have to look at the mobo specs, but don't forget that there are now 3 different speed settings for SATA.   If your HDD is hardwired to SATA2 speed (3Mbits/sec), but your controller only supports SATA-1 speed (1.5Mbits/sec, or 150MB/sec) then the controller won't see the drive.  So I would check out and make sure my motherboard supports the higher speed, if not see if here is a jumper on the HDD to slow it down to 150MB/sec (same as the 1.5Mbits/sec)

Author Comment

ID: 34998213

the motherboard states that it supports 3MB

"5 x SATA 3Gb/s connectors supporting up to 5 SATA 3Gb/s devices"

Author Comment

ID: 34998221
sorry, I mean 3 GB!
LVL 47

Expert Comment

ID: 34998256
It could simply be a bad drive.  Do you have an external USB enclosure you could stick it in?  THis will eliminate both power and your SATA controller.
LVL 91

Assisted Solution

nobus earned 250 total points
ID: 35005011
you can try it on other sata connectors, or on another pc to test
(it can also be the cable - so try another one too)
Scale it in WD Gold

With up to ten times the workload capacity of desktop drives, WD Gold hard drives employ advanced technology to deliver among the best in reliability, capacity, power efficiency and performance.


Author Comment

ID: 35005313
Thanks guys

I don't have an external housing for SATA drives,

The MB has 5 SATA ports, and I have tried it in a couple.... taking the cable from existing drives which do work (bluray and main HD) but still no joy...

I am thinking it's a dead drive.... (it does power up though)

LVL 91

Expert Comment

ID: 35006207
it can always ba a DOA case..

Author Comment

ID: 35069230
yup turned out to be a dud hard drive!


Author Closing Comment

ID: 35069240
thanks for the assists
LVL 91

Expert Comment

ID: 35070336
tx for feedback!

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