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Citrix Xenapp client interface

Posted on 2011-02-28
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Last Modified: 2012-06-21
i have 2 citrix xenapp servers that were built by a consulting firm.  When clients hit the one server, they see everything (published apps, desktops, and content) under the Applications tab (there are no other tabs that are visible).  On the other server, they see published apps under the "applications" tab, Desktops under the "Desktops" tab, and content under the "content" tab.  where do i go in the mgmt console (or wherever it is) to make both look unifiorm?
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Question by:Henrik1
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Expert Comment

by:Carl Webster
ID: 34998063
SOunds like you are running two different versions of Web Interface.  I would think you would want only one Web Interface server.  Sound like they installed installed Web Interface on each server and used different WI versions.
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Author Comment

by:Henrik1
ID: 34998699
Thanks for the repsponse.  How can I tell if they used 2 different versions of the web interface? and how do I get them both to be the same?
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Carl Webster earned 500 total points
ID: 34998795
Easy, just start them and you can tell from the login screen (or someone like me can tell from the login screen).

Otherwise, "c:\program files\citrix\web interface" and the next subfolder should be the version installed.

BUT you really should have WI installed on just one server and that server should not be running XenApp.
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Author Closing Comment

by:Henrik1
ID: 34999285
this might be correct, but both servers appear to be running the same version (5.3) of the web interface.
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LVL 36

Expert Comment

by:Carl Webster
ID: 34999342
The later versions of Web Interface automatically place Applications on the Applications and Desktops on the Desktops tab.  5.4 is the latest version.  If there is not a tab for Desktops, then you are not running the same versions of WI.
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Author Comment

by:Henrik1
ID: 35000402
Looks like they are both running version 5.3.0.34

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