Outlook 2007 - Paragraph and formatting marks on by default
Hello,
I have an end user that when she composes a new email, the formatting marks are automatically on EVERY time. Very frustrating for her. I have researched through all the forums and nothing has helped.
Steps tried so far:
1. Opening a new email, choose, the Window icon in the upper left hand corner, choose "editor options", display, then uncheck "show all formatting marks".
this works for the current email, though they ALWAYs come back in a new email.
2. I've done this for new and reply emails to see if it will stick and it never does.
3. I've also done the "Ctrl - Shift - 8" toggle option. This also does NOT work permanently, only for the current open message.
4. I've also tried to "repair" the Office 2007 installation from inside the control panel/Programs and features.
As a side, we are on Windows 7 Professional.
Thanks for any help/advice!
Dan
I have an end user that when she composes a new email, the formatting marks are automatically on EVERY time. Very frustrating for her. I have researched through all the forums and nothing has helped.
Steps tried so far:
1. Opening a new email, choose, the Window icon in the upper left hand corner, choose "editor options", display, then uncheck "show all formatting marks".
this works for the current email, though they ALWAYs come back in a new email.
2. I've done this for new and reply emails to see if it will stick and it never does.
3. I've also done the "Ctrl - Shift - 8" toggle option. This also does NOT work permanently, only for the current open message.
4. I've also tried to "repair" the Office 2007 installation from inside the control panel/Programs and features.
As a side, we are on Windows 7 Professional.
Thanks for any help/advice!
Dan
ASKER
I've closed outlook by simply clicking the X on the upper right hand corner and then re-opened. Nothing weird there.
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ASKER
That did it! I had checked the signature thinking that it could have very well been in there. I though about deleting and re-creating her signature though I didn't do that. I simply had to follow your last part by checking the personal stationary tab. The "hidden" check box was checked in both the "new mail messages" and "replying or forwarding messages" sections. Thanks again!
The options for formatting mark is saved in the template and if outlook doesn't close completely, the template doesn't get updated.