Solved

Outlook 2002 slow to open new emails

Posted on 2011-02-28
3
315 Views
Last Modified: 2012-05-11
I have a single user that is having issues with his Outlook. When he tries to create a new email or respond to an existing email Outlook is painfully slow to open the new email. His pst file is about 800 Mb and has been compacted. Thanks.
0
Comment
Question by:JP_TechGroup
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 34998508
That version of Outlook defaults to having Instant Messaging enabled and is a known cause of slowness in that version (per Microsoft). Go to Outlook -> Tools -> Options and click on the Other tab. Clear the box for Enable Instant Messaging. In other words disable Instant Messaging. Outlook should speed up after that.
... Thinkpads_User
0
 

Author Closing Comment

by:JP_TechGroup
ID: 35000654
The only thing I didn't think to check. Thanks!
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 35000686
You are most welcome and I was pleased to assist. ... Thinkpads_User
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question