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Outlook 2002 slow to open new emails

Posted on 2011-02-28
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I have a single user that is having issues with his Outlook. When he tries to create a new email or respond to an existing email Outlook is painfully slow to open the new email. His pst file is about 800 Mb and has been compacted. Thanks.
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Question by:JP_TechGroup
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John Hurst earned 500 total points
ID: 34998508
That version of Outlook defaults to having Instant Messaging enabled and is a known cause of slowness in that version (per Microsoft). Go to Outlook -> Tools -> Options and click on the Other tab. Clear the box for Enable Instant Messaging. In other words disable Instant Messaging. Outlook should speed up after that.
... Thinkpads_User
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by:JP_TechGroup
ID: 35000654
The only thing I didn't think to check. Thanks!
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by:John Hurst
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You are most welcome and I was pleased to assist. ... Thinkpads_User
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