[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

User cannot cut and paste into an email in Outlook 2010

Posted on 2011-02-28
7
Medium Priority
?
1,667 Views
Last Modified: 2012-05-11
User uses Alt+Print Scrn to copy contents of one email and when He Ctrl+V into the body of his email it doesn't paste.  He said he changed a setting a week ago asking him to disable something but he can't remember what it was, he just clicked it.

My question is how can I get the prnt scrn and paste back to default.

thanks
0
Comment
Question by:LumbergsLackey
  • 5
  • 2
7 Comments
 
LVL 2

Accepted Solution

by:
8ubterfug3 earned 2000 total points
ID: 34998648
Is this user using Outlook for email? If so they may have configured new emails to be plain text instead of html formatting. The instructions for changing that depend on the version of Outlook but if you go to Options, look for a setting called "Compose messages in this format" and make sure that it is set to HTML.
0
 
LVL 2

Expert Comment

by:8ubterfug3
ID: 34998658
I'm sorry. Just noticed that you had said Outlook 2010. Click the office button then Options. Click Mail on the left then change Compose messages in this format to HTML
0
 

Assisted Solution

by:LumbergsLackey
LumbergsLackey earned 0 total points
ID: 34998753
Great I'll have him try this.  I'll get back to you if and when it works.  :)
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:LumbergsLackey
ID: 34998810
Worked, awesome thank you!
0
 

Author Comment

by:LumbergsLackey
ID: 34998814
solution worked
0
 

Author Comment

by:LumbergsLackey
ID: 35001438
Please close this question as solved.
0
 

Author Closing Comment

by:LumbergsLackey
ID: 35042605
Great thank you
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
I came across an unsolved Outlook issue and here is my solution.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question