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Windows Storage Server 2003 Crashes on Login, HP, Proliant

Posted on 2011-02-28
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Last Modified: 2012-05-11
Hello

We have an HP Proliant Storage Server that is 64 bit and running Windows Storage Server 2003 R2.

It froze up this morning and so we had to reboot it.  Now whenever i try to login to it as soon as i hit the OK button the whole thing blue screens.

Nothing much of note in the blue screen, just a memory dump.

I am only able to login when the computer is in safe mode or safe mode w/ networking.

I have looked through the event viewer and found 4 things that seem to occur around the crashes.

 errorlog
 errorlog2
 errorlog3
 errorlog4
I ran the HP raid diagnostic utilities and they are saying that the Raid Controller is fine.
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Question by:gedruspax
3 Comments
 
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fm250 earned 500 total points
ID: 34999459
Try doing a check disk and see if that helps. Also try to remove services from start up automatically. start one by one and reboot to normal.
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Expert Comment

by:Glavius
ID: 35014602
If possible please collect a copy of your HPS reports and upload them. Also please upload the dump and I'll look over it.

You can get the HPS reports here:
ftp://ftp.itrc.hp.com/applications/HPS/HPSreports/index.html
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Author Closing Comment

by:gedruspax
ID: 35016751
I ended up booting into safe mode with networking and turning off all nonessential startup items and services like fm suggested.  I was able to get logged back into the normal way after i disabled everything.

After isolating things one at a time i finally found that symantec endpoint seemed to be causing the crashes.  I uninstalled it and reinsatlled it and now the server is working fine.

Not sure exactly what happened there but it seems to be working fine now.
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