I Just got hired to work for a small business and they are having problems receiving emails. The problem started over the weekend while no one was here.
We can send and receive internal email, and send external email. What we cannot do is receive external email.
when I tried sending a test email from my hotmail i got the following:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
when I tried from my gmail to my company email i got :
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 No relaying allowed - psmtp (state 14).
how do i fix this?