Solved

Need DVD Driver for Gateway E100MSB Name GD-E100M Model NDV-8000

Posted on 2011-02-28
6
920 Views
Last Modified: 2012-06-27
Does anyone know where I can get a Windows XP driver for an external Gateway DVD/CDRW drive with Name GD-E100M and Model NDV-8000?  It also lists Model as GD-E100M-06.  

I've looked everywhere I know of to find this driver, including the Gateway recovery disk.  They did not supply a driver disk with the E100MSB laptop.

My Windows 7 Ultimate system also does not recognize the drive, but that's really not much of a problem for me.

Thanks...RG
0
Comment
Question by:RGRodgers
  • 3
  • 3
6 Comments
 
LVL 6

Accepted Solution

by:
mslunecka earned 500 total points
ID: 34999203
These devices generally do not require drivers, which is why you're having such a hard time finding one. Does it work on ANY system you've plugged it into?
0
 
LVL 6

Expert Comment

by:mslunecka
ID: 34999223
Also you might try taking the case off the drive and make sure the internal connectors are hooked up right.  I think this model is a slim-line drive usually built into laptops, so it shouldn't have any jumpers or anything, but check anyway and see if it's set for a slave or master configuration instead of AUTO.
0
 
LVL 8

Author Comment

by:RGRodgers
ID: 34999332
Yeah, that's what I thought.  But, at least on Windows XP, it comes up as a ...

Whoa, okay, I just booted the laptop to check the device manager.  It has been flagged as an unrecognized device of USB Mass Storage Device but not working.  When I booted it, the drive was plugged in and it recognized it.  I unplugged it, booted again and then plugged it in.  It goes back to an unrecognized USB Mass Storage Device with a yellow exclamation point.

So, it works if plugged in on boot but not as a PnP device.  That's better.  But, any clue as to why PnP doesn't work on this device.  PnP does work on others, such as a USB memory stick I have been using in lieu of the DVD drive.

Thanks...RG
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 6

Expert Comment

by:mslunecka
ID: 34999448
Do you have a different external drive you could try?  If this drive is not working across multiple computers and multiple operating systems, but other drives ARE, then your problem is with the drive.

It might just be bad.  I'd say a firmware flash might help, but I don't see anywhere that offers one for that device.
0
 
LVL 8

Author Comment

by:RGRodgers
ID: 34999796
If I delete the (!) USB Mass Storage Device entry and unplug the device and then plug it back in, it installs the USB Mass Storage Device succesfully and also installs the DVD drive correctly.  However, if I unplug the DVD drive and plug it back in, I am back to the (!) error.

IDK if it is the drive or the driver configuration, but this thing has had all the time it is going to get from me, or you.  

Thanks...RG
0
 
LVL 8

Author Closing Comment

by:RGRodgers
ID: 34999809
Device or driver is bad.  I am going to purchase a new external DVD drive for the system.  Thanks...RG
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now