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Call quality with cloud PBX service and 1 data line?

Posted on 2011-02-28
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What should I expect in terms of call quality with 1 data line (for voice and data) at 50/20mbps and a cloud PBX? Will call quality really ever suffer with that much bandwidth? I know that some will say I need a PRI, but really do I or is that old school thinking (before high bandwidth)? Thanks!
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Question by:canalicomputers
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lorsungcu earned 2000 total points
ID: 35000599
You simply cannot guarantee quality over non-dedicated circuits.  Even 'dedicated' circuits aren't entirely perfect.  Call quality will depend on what other traffic there is, number of calls, codecs being used, whether your ISP is packet shaping, hardware and connectivity on the other end, etc.  If you can provide details on some of this, I can give you a better idea of what to expect.
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by:canalicomputers
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