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Can't get rid of Microsoft Office 2010

Posted on 2011-02-28
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Last Modified: 2012-05-11
I have windows xp home edition SP3.   I installed Microsoft Office 2010 version without uninstalled office 2003 first.  I can't uninstall Office 2010 now from Add/Remove programs. It did let me uninstall Office 2003, but when I try to reinstall Office 2003 my Outlook doesn't work at all.  Any one have any ideas of how to unistall Office 2010 so I can get back to Office 2003 when all was working correctly.  I have tried to do a system restore to prior to that date, but no luck.  I may have to just reimage my Hard Drive and start over. Any help would be much appreciated.
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Question by:bauerbuilt
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7 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 34999527
Just run this microsoft fixit office 2010 will be out of your system

http://go.microsoft.com/?linkid=9737366


Ded9
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LVL 13

Expert Comment

by:Rick
ID: 34999533
Open this webpage http://support.microsoft.com/kb/290301 then go to the "Fix it for me" section.
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Author Comment

by:bauerbuilt
ID: 34999633
I tried this already too... Won't uninstall even when I tell it to do it for me....
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Accepted Solution

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ded9 earned 1000 total points
ID: 34999642
Hi,

If you want to uninstall office 2010 Just do these steps.

1. Download

http://www.ursoftware.com/product/uninstaller/download.htm

2. Select pro option.

3. Uninstall the product.

4. It will go through 3 stages. Make sure you complete those steps.

5. Restart the computer

6 Issue Resolved.

Ded9
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Author Comment

by:bauerbuilt
ID: 34999964
i will try this and let you know what happens.
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LVL 5

Expert Comment

by:ccns
ID: 35001609
Put in the cd of office 2010 and select uninstall.
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Author Comment

by:bauerbuilt
ID: 35007112
http://www.ursoftware.com/product/uninstaller/download.htm


this program did the trick.  Once I had the 2010 uninstalled i installed Office 2003 but ran into MAPI32 issues when starting Outlook.

I had to rename all my Mapi files to *.old and then it worked... Thanks.
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