Solved

Optipoint 500 Standard Speaker Phone quality acts as if it's half duplex

Posted on 2011-02-28
1
709 Views
Last Modified: 2012-05-11
Hello,

We have a Siemens HiPath3800 switch and Optipoint 500 Standard digital desk phones.
We have experienced several issues where the speaker phone quality.  On a given call
while you are speaking and the caller starts speaking (at the same time) rather than hearing the cross talk, the caller doesn't hear us anymore as if the microphone on the speaker cuts us out if it is receiving communication.  Therefore the caller can miss critical information.

We've worked with Siemens and tried IP phones, other model Optipoint and the entire line of OpenStage phones, but run into the same issue.  

I'm wondering if anyone has experienced this and is it truly an issue you can't use speakerphone on Siemens switches?

We have tried a polycom desk phone but it doesn't work to display caller ID and other key features as it doesn't integrate with the phone system.  We require a good quality speaker phone for impromptu conference calls.  Any help would be great!
0
Comment
Question by:bergquistcompany
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
bergquistcompany earned 0 total points
ID: 35939207
closed
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Zaptel people (www.zaptel.com) got kind of annoyed with the fact that they were getting bombarded with searches for the zaptel driver system for Asterisk (not to mention they own the trademark on zaptel). So, they kindly requested that Digium ch…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question